The Human Resources Benefits Coordinator provides excellent and compassionate service to Pepperdine employees as they navigate the many amazing benefits of working at the University. This position provides administrative support for the University’s benefits program and serves to coordinate health and welfare benefits, retirement contributions, paid time off, workers’ compensation, and more.

Duties

• Serve as front-line customer service support for all employee benefits questions.
• Assist with ongoing benefits enrollment, including changes resulting from qualifying life events (e.g., marriage, childbirth, changes in employment status).
• Utilize HRIS and other relevant software to manage benefits data effectively; Perform routine audits to ensure the accuracy and reliability of benefits data and transmissions to external partners; Support benefits-related tasks to ensure that all processes adhere to company policies and legal requirements.
• Assist with Pepperdine's Workers' Compensation program and the ongoing day-to-day reporting of injuries to insurance carriers.
• Research trends, best practices, and benchmarking to support offering a competitive & compelling total compensation package to recruit & retain the best workforce for Pepperdine.
• Assist with employee leaves of absence (LOAs), including regularly communicating with employees in preparation for and throughout the LOA with excellent and compassionate service; processing payroll timely and accurately for employees on a LOA; communicating with supervisors to aid in business continuity; and maintaining digital files of LOA documentation.
• Perform other duties as assigned.
• Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required:

• Associate’s Degree
• Computer skills, including Microsoft Office, Google Suite, Google Drive, and Google Mail
• Experience with complex databases
• General office and administrative experience
• Ability to multi-task and handle heavy visitor and phone traffic
• Exceptional personalized customer service and verbal and written communication skills
• Detail-oriented and critical thinking skills
• Ability to uphold confidentiality and handle sensitive information
• Ability to demonstrate Pepperdine’s mission in work performed
• Standard office equipment (computer, fax, telephone, printer)

Preferred:

• Bachelor's Degree
• Experience with Cisco phone systems
• Experience with PeopleSoft
• Experience working with employee benefits
• 1-2 years' work experience in an administrative support position
• Familiarity with Pepperdine University
• Bilingual English/Spanish

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people, property, information, and the University’s reputation; and providing comprehensive job-related information to University leaders to enable them to make prudent hiring decisions. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.

This is a Regular, Nonexempt, 40 hour per week position.

Expected Pay Range: $24.03 - $25.48 per hour 

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.

Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law.