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Field Operations Training Manager - Transmission Services (Hybrid)

Apply now Job No: 499746
FT/PT: Full-time
Regular/Project/Seasonal: Regular
Location: Austin, TX 78744
City: Austin
State: Texas
Categories: Operations/Maintenance (Power, Water, Transmission, Telecom), Project/Program Management, Management, Hybrid

In LCRA's Transmission Services, we believe in the power of learning and development to help craft the future of our organization. As the field operations training manager, you will have the opportunity to lead our best-in-class training programs, including Transmission’s apprenticeships, technical training, and annual trainee program. Your role will be pivotal in partnering with business leaders to build and deliver learning programs, targeted training and mentorship initiatives that align with our business goals. Our ideal candidate should be able to demonstrate the ability to lead, train, and develop staff effectively. If you have proven experience in managing and directing technical and craft learning program, then take this opportunity to help us achieve operational excellence!

You will be trusted to:

- Hire, train, assign work, evaluate, and manage performance, ensuring all aspects of staff supervision are handled effectively.
- Manage and direct skilled craft and technical learning programs, with a particular focus on the Transmission apprenticeships and the Field Operations Trainee Program.
- Supervise and coordinate learning activities across all field operations groups; build and review formative and summative assessments; partner with internal collaborators and subject matter experts to develop content and overall training experience.
- Plan and coordinate skills assessments and training; provide instruction and mentorship to trainers and facilitate training for new courses.
- Cultivate a culture of continuous improvement and operational excellence within the functional area to improve return on investment strategies.
- Develop strategic and operating plans, goals, objectives, priorities, and procedures in alignment with LCRA's strategic goals.
- Lead change by applying process improvement and operational excellence methodologies, aligning key collaborators to implement processes and programs that deliver measurable improvements.
- Provide strategic insights and recommendations for improving and developing learning programs to senior management.
- Facilitate special projects involving cross-functional teams and participate in cross-training activities, cross-departmental sharing of knowledge, and cross-departmental developmental assignments.
- Plan and manage projects effectively; tracking and reporting the progress towards established goals and achievements while monitoring resources, deadlines, and costs of multiple projects.
- Monitor metrics to evaluate training and development efficiency; ensure appropriate records are maintained for departmental personnel, budget requirements, management systems, policies, and procedures.
- Coordinate quality, completeness, timeliness, and cost impact of all work associated with departmental process improvement functions; recommend and monitor quality control standards.
- Partner with Construction, Maintenance and System Controls leadership to promote and deliver learning programs, targeted training, and development opportunities that meet business and departmental needs.
- Work closely with Transmission Services managers to identify performance gaps and learning needs in order to build and develop proficient work teams; lead collaborative efforts to develop training solutions.
- Closely partner with LCRA Human Resources to ensure strategic alignment with enterprise-wide initiatives and activities.

You qualify with:

- Twelve or more years of experience in utility industry training, business, operational or financial process improvement, or relevant experience. A degree(s) in business, engineering, industrial operations or relevant field may be substituted per LCRA guidelines for certain years of experience.

You are a great fit with:

- Strong presentation and public speaking skills
- Strong analytical and problem-solving abilities.
- Experience in training, facilitation, designing and developing learning and development programs
- Experience in the utility industry and/or process improvement consulting
- Experience in successfully implementing large-scale change efforts and/or demonstrated understanding and appreciation for the complexities and dynamics of change management and organizational change
- Excellent interpersonal and communication skills, including verbal and written to all levels of an organization
- Dedication to maintaining high-quality standards and ensuring timely delivery of results.
- Advanced skill in effectively partnering with leaders to design ad hoc/custom learning and development solutions
- Advanced skill in applying best practices and new trends in a practical way that appropriately fits the organization

You gain:

- Competitive salary & medical, dental, vision and legal insurance

- Paid time off, including time for vacation, sick and family care leave

- 401(k) match up to 8% that includes a student loan 401(k) contribution program option

- Life and disability insurance

- Wellness program including wellness incentive

- Extensive learning & development programs

And more - all to create a compelling and rewarding work environment.

 

Equal Opportunity Employer

LCRA provides equal employment opportunities and a work environment free of discrimination and harassment.  All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.

LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources (512) 578-4004 or email lcra.benefits@lcra.org. Reasonable accommodations will be determined on a case-by-case basis.

Applications close: Central Daylight Time


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LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources (512) 578-4004 or email [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

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