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Senior Consultant, Diagnostics & Solutions
- This is an exciting new role for a process and business improvement expert. You will have an analytical mindset and a passion for solving complex problems.
- Drive world class, simple and intuitive experiences for customers and colleagues
- You’ll join a high-performing business, backing talented individuals
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In the role of Senior Consultant, Diagnostics & Solutions role you will report to the Enterprise Head of Simplification Diagnostics and Solutions that’s doubling down on keeping it simple and winning together.
Each day you will go above and beyond to:
- Diagnose and solve complex enterprise business problems across end to end processes to simplify banking for the future through innovative solutions to support technology modernisation.
- Have demonstrated ability to lead cross functional teams. Have exceptional leadership, influencing and communication skills to engage stakeholders at all levels
- With a focus on customer experience and business performance, be a seasoned delivery expert in data analytics, process reengineering and business performance improvement. Your outcomes will add significant value.
- Have a passion for advancing and applying leading edge process intelligence, lean six sigma and consulting tools, methods and approaches.
We’re looking for the best and brightest to deliver the best for our customers. You’ll need:
- A history of demonstrated tangible benefits in process/business improvement.
- A passion for data driven outcomes. Strong analytical cognitive skills and how it relates to business performance. Your great with numbers and have strong business acumen.
- You will have a distinct skill at synthesising complex information so it makes sense to stakeholders
- Have strong facilitation skills, resilience and are comfortable with ambiguity
- Deep skills in Lean/Six Sigma, process mining, process improvement highly regarded.
- Financial services, service industries or consulting experience preferred.
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
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Advertised: AUS Eastern Standard Time
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