Digital Student Communications Coordinator
Job No.: 692814
Location: Mulgrave
Employment Type: Full-time
Duration: Fixed-Term until until 30 March 2027
Remuneration: $100,155 - $108,106 pa HEW Level 06 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
Join a dynamic and student-focused communications team where you will play a key role in shaping how students connect with their university experience. As a Digital Student Communications Coordinator, you will take ownership of a diverse portfolio of digital channels, including campus screens, apps and student news platforms, ensuring timely, engaging and accessible content reaches a broad and vibrant student audience.
This role offers the chance to work across a wide range of projects and initiatives, collaborating with stakeholders to bring compelling stories and campaigns to life. You will contribute to the planning and delivery of digital communications, support livestreaming and major events, and help drive continuous improvement by adopting the latest trends and technologies in digital engagement.
If you thrive in a fast-paced environment, enjoy balancing creative content with operational excellence, and are passionate about delivering high-quality communication experiences, this is a fantastic opportunity to make a meaningful impact on the student journey.
Key Responsibilities
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Manage and maintain day-to-day content across digital student communication channels including campus screens, transport displays, the Student Portal, mobile applications and student news platforms, ensuring accuracy, relevance and timeliness.
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Build strong relationships with stakeholders to identify communication opportunities, develop engaging storylines and ensure content aligns with broader strategic priorities.
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Coordinate and align content across channels, maintaining consistency of messaging and effective scheduling, while managing stakeholder communication through platforms such as Asana.
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Support the development, design and delivery of digital content, including participation in livestreaming and programming for major events and university initiatives.
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Provide advice and support to stakeholders, maintain service standards through timely issue resolution, and contribute to continuous improvement by adopting emerging trends and best practices.
Key Selection Criteria
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Demonstrated administrative and coordination experience, with the ability to implement efficient processes and support effective communication operations.
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Strong organisational and time management skills, with the ability to prioritise tasks, manage competing deadlines and deliver outcomes in a fast-paced environment.
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A strong commitment to customer service, with a proactive, solutions-focused approach to supporting stakeholders and resolving issues.
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Well-developed communication and interpersonal skills, with the ability to engage a diverse range of stakeholders and tailor messaging for different audiences.
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Strong analytical, problem-solving and technical skills, including proficiency in Microsoft Office and familiarity with digital platforms or tools, with experience in video software or Google APIs considered advantageous
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.
In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.
Learn more about Monash.
Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must include your latest Resume along with a Cover Letter outlining your suitability to the role.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Lara Simpkin, Senior Manager Student Communications, 03 9905 3047
Position Description: Digital Student Communications Coordinator
Applications Close: Sunday 26th April 2026, 11:55pm AEST
Supporting a diverse workforce
