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Transform Women's & Children's Healthcare - Divisional Improvement Coach Opportunity!

Join SA Health as a Divisional Improvement Coach in our Women's and Children's Division at Flinders Medical Centre, leading quality improvement initiatives that directly impact patient outcomes for our most vulnerable patients. This full-time contract role until May 2026 offers the opportunity to coach clinical teams, implement evidence-based improvements, and drive sustainable change across women's and children's healthcare services. Working within Australia's largest health system, you will build improvement capability while advancing your career in healthcare excellence at South Australia's premier medical facility.

About the role: 

Reporting to the Co-Director, this role is responsible for providing leadership, coaching, technical and change management expertise to drive continuous improvement activities across SALHN. The Improvement Coach will support the organisation to achieve its key objectives in the domains of Safety, Quality, Delivery, People and Cost. 

Duties for the role will include:

• Integrate continuous improvement activities with SALHN’s strategic priorities and service/care delivery to improve and optimise the patient experience, and outcomes,
• Drive SALHN’s Continuous Improvement Program to facilitate improvement across the organisation, aligned with SALHN’s strategic priorities and the management domains of Safety, Quality, Delivery, People and Cost,
• Provide leadership and coaching for complex system and process improvement across Departments and Divisions,
• Drive the development of a culture of inquiry and continuous improvement across the organisation to build reliable systems that enhance patient care,
• Develop and implement a continuous improvement approach that staff can use in improvement activities inclusive improvement approach that staff can use in improvement activities inclusive of standard tools and templates,
•  Coach and educate staff in improvement principles and methods,
•  Lead training and capacity building within the organisation on continuous improvement and problem-solving methodologies

About you:

• RN/M3: Registered or eligible for registration as a Nurse or Midwife by the Nursing and Midwifery Board of Australia and who holds, or who is eligible to hold, a current practicing certificate,
• AHP4: Must hold an appropriate degree level qualification and membership (or eligibility for membership) with the relevant professional association, and/or registration with the relevant Board, as prescribed by the Commissioner for Public Sector Employment Determination 5: Classification and Remuneration of Employees,
• ASO7: Knowledge of Continuous Improvement methodologies.
• Knowledge of understanding of relevant legislation, industrial agreements, standards, codes and ethics.
• Effective leadership skills including highly developed skills in communication, problem solving, conflict resolution and negotiation skills,
• Must have an in depth understanding and commitment to practices of continuous improvement, improving outcomes and developing consumer partnerships,
• Demonstrated ability to coach staff in improvement principles and methods,
• Demonstrated ability in the facilitation of change management,
• Ability to prioritise workload and meet timelines whilst working under minimal supervision,
• Ability to be creative, innovative and flexible when approaching issues when the healthcare setting,
• Coaching and mentoring a wide range of stakeholders in continuous improvement activities,
• Utilising high level conceptual and analytic skills, particularly in the areas of process improvement, problem solving and change management,
• Value stream management, integrated management systems and data driven decision making,
• High level computing skills including excel

Please see the attached Role Description for additional information.

Want To Know More? Contact: Nichola Johnson- 0466 547 228 - nichola.johnson@sa.gov.au

Application Closing Date: 11.55 pm Tuesday 27 January 2026

This is a single vacancy, with three possible appointment classifications. The successful applicants will be appointed in the position appropriate to their skills, qualifications, and experience.

Attachments:

• Divisional Improvement Coach RN-M3- Role Description
• AHP4 Divisional Improvement Coach- Role Description
• ASO7 Divisional Improvement Coach- Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply.  Job ref: 927809