About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading Health, Safety and Environment (HSE) performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

As the National Sales Academy Onboarding Lead, you will be responsible for delivering a consistent, high-quality national onboarding experience for new sales team members across Cleanaway.

This role focuses on ensuring new starters become confident, capable and productive as quickly as possible, by providing the right tools, systems, knowledge and support throughout their first 90 days and beyond onboarding through structured post-onboarding touchpoints.

You will work closely with sales leaders and support teams to create a seamless, engaging and effective onboarding journey, while maintaining ongoing engagement with new employees and their managers to identify capability gaps, development needs and re-training opportunities.

This is a hands-on, coordination-led role operating in a complex, national sales environment with strong exposure to stakeholders across sales, operations and corporate functions.

Key Accountabilities

Sales Onboarding Ownership

• Act as the primary onboarding contact for all new national sales team members during their first 90 days and beyond.
• Deliver a structured, consistent onboarding experience aligned to national standards
• Build strong, trusted relationships with new starters to support early engagement, confidence and retention
• Facilitate onboarding check-ins, touchpoints and feedback sessions

Sales Enablement and Capability

• Ensure new starters develop a strong understanding of Cleanaway’s value proposition, customer segments and solutions
• Coordinate onboarding content covering systems, processes, safety, compliance and ethical sales practices
• Support consistent sales capability uplift while allowing for regional and role-specific nuances

Stakeholder Collaboration

• Partner closely with Sales Leaders, Sales Operations, People & Culture, IT, Operations and HSE teams
• Coordinate inputs across multiple teams to deliver a seamless onboarding experience
• Act as the central point of connection between new starters and internal stakeholders

Systems, Assets and Continuous Improvement

• Coordinate access to systems, tools, CRM, devices, safety inductions and onboarding resources
• Maintain onboarding materials, playbooks, registers and digital content
• Use feedback and data to continuously improve onboarding effectiveness and efficiency

Governance and Reporting

• Track onboarding progress, completion and time-to-productivity metrics
• Ensure onboarding activities meet governance, safety and compliance requirements
• Accurately maintain onboarding records and reporting

About You

You are an organised, proactive and people-focused professional who enjoys enabling others to succeed and thrives in fast-paced, multi-stakeholder environments.

You will bring:
• Experience coordinating or delivering onboarding, enablement or learning programs within a large, complex or national organisation
• Exposure to sales environments, ideally within B2B, industrial or service-based organisations
• Strong stakeholder engagement and relationship management skills

• Demonstrated experience identifying capability gaps through feedback, observation and data
• Ability to conduct information interviews and structured conversations with new starters and leaders to understand development needs
• Experience capturing learnings and insights and applying them across the organisation to uplift capability and improve onboarding outcomes
• High attention to detail with the ability to manage multiple workstreams
• Confidence working with systems such as CRM, LMS or onboarding tools
• Strong written, verbal and facilitation skills

Experience in sales onboarding, enablement or learning coordination within a national organisation is highly regarded.

Why Join Us

• Attractive salary package and an opportunity to earn (easily achievable) commissions
• Career development opportunities
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing through SG Fleet or Smart Group, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more! 

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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