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Assistant Manager, Guest Contact Center – Performance & Operations
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Orlando
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| The Assistant Manager, GCC - Performance and Operations, is responsible for consistently delivering world-class service while maximizing sales and revenue opportunities for every caller to the GCC. |
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Senior Designer, Scenic (Project Based Role)
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Orlando
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| Responsible for blue sky development and the creative and innovative design solutions, as well as story elements for projects produced by Entertainment including but not limited to Halloween Horror Nights, Christmas, Mardi Gras, New Years, Concert Series, Capital Projects, and Grand Openings throughout Universal Orlando. |
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Entertainment Operations Escort Opportunities - North Campus
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Orlando
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| Responsible for facilitating Entertainment performances. Position promotes positive guest experiences through one-on-one interactions with guests and by assisting performers. |
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Engineer, Ride/Show - Specialist (iHat)
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Orlando
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| Provides subject matter expertise on one or more Ride and/or Show system disciplines, which includes but is not limited to, Audio, Network Systems, Parkwide Systems, Special Effects, Projection, Lighting, Set/Scenic, Props, Show Action Equipment, Animated Figures, Ride Systems, Mechanical Systems, Ride Control, Show Control Systems or supporting systems. Performs research, development, review, approval, and technical analysis under an area of responsibility. |
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SAE Assistant Manager, Entertainment Operations - Universal Epic Universe
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Orlando
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| Provides supervision and direction to Entertainment Stage Managers, Assistant Stage Managers, Supervisors and Coordinators and ensures the successful staffing and execution of venue and department operations. |
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Assistant Venue Manager, Entertainment Operations - Universal Studios & Islands of Adventure
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Orlando
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| The Assistant Manager, Entertainment Operations – Venue reports to the Manager, Entertainment Operations - Venue and is responsible for taking ownership of their assigned area. They should have a complete knowledge of their area, tech and talent and be able to address cast concerns and properly disseminate tech information to the appropriate technical teams. They support the Venue Manager in operating their area and maintaining all scheduling |
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Coordinator, Guest Services Admin
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Orlando
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| Supports the overall day-to-day operation of the Guest Services department, including but not limited to providing administrative assistance, procurement of operating materials/supplies, and the submission/tracking of Purchase Requisitions. |
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Assistant Manager, Construction
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Orlando
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| Responsible for managing critical phases of construction for large multi-faceted themed projects and ensuring completion as assigned by leadership. |
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Restaurant Manager (Starbucks Leadership Experience Required)
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Orlando
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| Manages the daily operations of a specific venue or location within the park. |
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Senior Manager, Applied AI/ML
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Orlando
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| In UDX’s Digital & Technology team, we support our global parks by providing the data, advanced analytics, and technology needed to create extraordinary experiences. |
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Program Manager, IT
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Orlando
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| The Program Manager will be responsible for planning and execution of multiple technology initiatives for UDX Operations and Technology. This role will be a mix of hands-on program and project management across multiple initiatives. |
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Senior Coordinator, Employee Relations (Merchandise)
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Orlando
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| Supports a specific area of Human Resources Business Partner team by serving as the point of contact in the administration, processing, dissemination of information including: employment, internal staffing movement, benefits, personnel records, payroll, training and development, Team Member services, or employee relations. |
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Tech III, Lighting - Universal Epic Universe
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Orlando
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| Provides the technical skills needed for the successful operation of lighting elements for assigned Entertainment venue, project, or event, to ensure highest levels of show quality and a positive guest experience. |
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Analyst, Loss Prevention - E-Commerce (Temporary)
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Orlando
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| Responsible for financial and statistical analysis of all E-Commerce (Web, Mobile Web, App, and future digital sales channels) and Call Center transactions to detect and mitigate chargeback risk or loss from Fraud or Abuse. |
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Generalist, Human Resources (Technical Services)
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Orlando
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| Provides HR counsel and support to Supervisors/Managers and hourly Team Members, with heavy emphasis on maintaining positive employee relations. |
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Warehouse Specialist, Inventory
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Orlando
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| The Inventory Specialist is responsible for the timely placement of purchase orders and delivery of materials to meet Tech Service order requirements and maintain stock inventory levels within approved guidelines. Responsible for collaborating with business partners. Have a strong data/analytical skill set. |
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Manager, Ride and Show Engineering – Ride Systems – UK Project
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Orlando
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| Provides technical management, inclusive of budget and schedule, for an attraction or attractions under an area of responsibility. |
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Manager, Cost
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Orlando
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| Perform financial analysis, reporting and budgeting for a specific operational area through a range of applications including journal entries, report writing and review variance commentary and partnership with operators. |
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Manager, Ride and Show Engineering - SAE/SFX - UK Project
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Orlando
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| Provides technical management, inclusive of budget and schedule, for an attraction or attractions under an area of responsibility. |
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Manager, Digital Innovation Marketing
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Orlando
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| The Manager of Content Innovation will play a pivotal role within the Universal Destinations and Experiences Innovation Team. This position is responsible for identifying, piloting, and integrating emerging technologies into the broader business ecosystem across global markets. |