Position Department: Center for Innovation and Outreach
Position School: Administration: No School
Overview:
The student concierge team provides front-line customer service for all academic schools. They are the main source of school-level information for all prospective students/families and current students. These students maintain a thorough knowledge of the university and their respective school. The goal of the student concierge team is to improve the daily lives of RMU students (from recruitment through graduation) by providing a single source of knowledge for all campus and community information. Members will develop professional skills in communication, time management, personal responsibility and leadership. A concierge team member is an elite campus position that carries prestige and recognition. Members will be seen as the face of their respective academic schools and will be consulted regarding all student school-level initiatives.
Responsibilities:
Concierge team members will:
• Lead school immersive tours for prospective students and families
• Assist with on-campus Admissions events for their school
• Interact professionally at all times with university visitors, faculty, and staff
• Excel in communicating the university’s mission/goals & sharing personal experiences relative to their academic school
• Assist with social media content and postings for their academic school
• Develop and assist with their school’s event planning
• Create and assist with community impact initiatives• Be available for consultation for all student initiatives for their school
• Work university concierge desk shifts
Academic Years Preferred: Any Academic Year Will Be Considered
Is this position funded through Federal Work Study dollars?: No
Average Number of Hours Per Week: 5
Act 153 Clearance Required: No
Required To Pass a Motor Vehicle Report Check (If driving on behalf of the University): No
Required to Pass a Credit Check: No
Additional Posting Information: None
Special Applicant Instructions: None
Commitment to Diversity:
Robert Morris University is committed to increasing diversity in our community and actively pursues individuals from all backgrounds. Additionally, RMU complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, or national origin.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please email humanresources@rmu.edu or call us at (412) 397-6270 if you require a reasonable accommodation to apply for a job or to perform your job.
Student Jobs for Academic Credit
Students may apply to use their on-campus job for academic credit. This is incumbent upon the student completing the application process through the Career & Professional Development Center and receiving approval from the appropriate department head. Visit
www.rmu.edu/why-rmu/campus-experience/cpdc/students for more information).
