Careers at Yeshiva University

Position Summary:       

Provide audio-visual and computer customer support for YU classes and events during any University operating hours. This may include the set up and running of audio-visual equipment for classes, meetings or other events at Wilf or Beren campuses as needed Sunday or weeknight evenings.  Schedule will vary depending on event needs.

Position Responsibilities:

• Set up and support audio-visual and supporting equipment as required on campus.
• Respond to priority one emergency calls or class in progress issues.
• Manage all aspects of multimedia/audio-visual equipment.
• Work with event coordinators to manage and run audio-visual to meet the event’s needs and troubleshoot as required.
• Provide customer service to internal and external users for both audio-visual and computer support.
• Recommend necessary additions to audio-visual set up to best serve customer needs.
• Other job duties as needed.

Experience & Educational Background:

• Minimum of 2 years of audio-visual experience for live events.
• Working knowledge of computer technology, needed for user support.
• Experience with Extron or Crestron equipment preferred.
• Experience with PC Imaging and management.  (SCCM or InTune preferred)

Skills & Competencies:

• Strong customer service orientation.
• Ability to work with users along the spectrum of audio-visual experience.
• Understanding of audio-visual equipment for both in person and hybrid [Zoom or Teams] events.
• Highly organized and detail oriented
• Able to work autonomously during “off hours”. [evenings and weekends]
• Basic knowledge of Active Directory.
• Office 365 products and Microsoft Applications troubleshooting/support experience.
• Providing online remote support and/or over the phone.

Salary Range:

$70,000-80,000

About Us:        

Founded in 1886, Yeshiva University (YU) has a strong tradition of combining Jewish scholarship with academic excellence and achievement in the liberal arts, sciences, medicine, law, business, social work, Jewish studies, education, psychology, and more. 

We are a leading global educational institution that employs 2,000 people across our various campus locations -- Wilf Campus, Beren Campus, Brookdale Center, Resnick Campus in the Bronx, the Gruss Institute in Jerusalem, the Boys High School in Manhattan and the Girls High School in Queens. From the distinguished faculty who teach here, to the dedicated staff, we work to fulfill our mission through all that we teach, by all that we do and for all those we serve.  We seek to attract and retain engaged and committed individuals who contribute to an exciting working environment, where there is a sense of community and belonging, balanced with a significant cross section of people from diverse backgrounds working and studying together.

The University offers an excellent compensation package, and a broad range of employee benefit plans, including immediate participation in the University’s retirement plan. Staff members are typically eligible for four weeks paid vacation each year and have access to a shuttle to nearby subway locations.

Equal Employment Opportunity:    

Yeshiva University is an equal opportunity employer committed to hiring minorities, women, individuals with disabilities and protected veterans.