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Current vacancies

We're a new kind of organisation – one that defies expectations, changes perspectives and is best suited to protecting, insuring and caring for NSW, now and into the future.

We seek people who have the same passion for delivering great outcomes for our customers and the NSW community as we do, who possess a commercial mind and a social heart and whose values align with ours. We have a strong purpose and clear vision which drive our desire to achieve great things for our customers and we use data, diversity in thought and experience and human centred design to ensure our success. We care about what we do and how we do it, we work hard and set the bar high but we also have fun and we deliver great results. We believe in putting people at the centre of everything we do and this extends not only to the people we are here to support but also each other. If you’re interested in working with us to deliver great outcomes for people and the community of NSW then check out our current vacancies below:

Current opportunities

Position Location Closes
Workforce Support Officer Parramatta
We’re looking for a Workforce Support Officer to join our team and help shape the future of workforce planning and optimisation.
CX Capability and Practice Manager Sydney CBD
Leading and embedding human-centred design across enterprise-wide initiatives to enable and elevate the delivery of customer and business outcomes
Technical Specialist M365 Parramatta, Sydney CBD, Gosford
Experience in Microsoft 365 environment, including Exchange Online, SharePoint, OneDrive & Teams.
Senior Contact Services Officer Parramatta
Leading with confidence while coaching teams to deliver exceptional service to our customers
Continuous Improvement & Capability Lead, Project Management & Scrum Master Practice Sydney CBD
Lead continuous improvement initiatives to enhance project delivery quality, uplift project management and scrum master capabilities, driving a high performing team culture.
People Systems Specialist Sydney CBD
Responsible for delivering specialist expertise to maintain, support, and enhance icare’s HRIS and associated people systems.
Contact Services Officer Parramatta
Be the first point of contact for customers, delivering fast and professional support to solve problems and answer questions with efficiency and care.
Manager Business Process & Analysis Practice Sydney CBD
Manager Business Process & Analysis Practice, leading the BA and BP practice, and implementing a new organisational process management strategy
Senior Underwriter - Construction Sydney CBD
Lead the evaluation, assessment, and underwriting for the NSW State Governments construction insurance portfolio. This role requires the maintenance and oversight of a sustainable portfolio by assessing project-specific exposures, reviewing contracts, providing insurance guidance and managing States exposure via engagement with reinsurance partners. As part of the Construction Risks Insurance Fund this role plays a key part in supporting Agencies by providing advice, insurance solutions and insights into the construction insurance market for projects here in NSW.
Claims Management Review Specialist Sydney CBD
Investigate and resolve icare’s premium impact complaints as a direct result of 3rd party claims management practices
Business Acceptance Test Analyst X3 Sydney CBD
Support the Test Lead and internal and external stakeholders to thoroughly test product or process changes, and ensure the technology systems or processes meet the workers compensation business requirements
Business Acceptance Test Lead Sydney CBD
Work collaboratively with a variety of stakeholders to thoroughly test product or process changes, ensure the impact of any changes are as expected and the workers compensation business needs are met
Leadership Development Lead Sydney CBD
Lead and support the implementation of leadership development plan and initiatives across icare.
Senior Home Modifications Advisor Parramatta, Sydney CBD, Newcastle
Are you an Occupational Therapist with experience modifying homes for people who have been severely injured/disabled? If so, this is the role for you!