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Current vacancies

We're a new kind of organisation – one that defies expectations, changes perspectives and is best suited to protecting, insuring and caring for NSW, now and into the future.

We seek people who have the same passion for delivering great outcomes for our customers and the NSW community as we do, who possess a commercial mind and a social heart and whose values align with ours. We have a strong purpose and clear vision which drive our desire to achieve great things for our customers and we use data, diversity in thought and experience and human centred design to ensure our success. We care about what we do and how we do it, we work hard and set the bar high but we also have fun and we deliver great results. We believe in putting people at the centre of everything we do and this extends not only to the people we are here to support but also each other. If you’re interested in working with us to deliver great outcomes for people and the community of NSW then check out our current vacancies below:

Current opportunities

Position Location Closes
Claims Advisor Wollongong
Provide workers compensation advice to stakeholders such as workers, employers and providers. Take ownership of a claim from initial lodgement through to service delivery and closure.
Technical Claims Manager - Property Sydney CBD
24 Month Fixed Term - As a member of the icare Insurance for NSW claim team you will oversee a portfolio of complex and high value property claims. We are looking for energetic candidates with a strong technical background in first party property claims. You will use your significant experience to drive strategy and balance the needs of the Treasury Managed Fund and the NSW Government Agencies. You will proactively resolve claims and operate in a fiscally responsible manner to ensure the sustainability of the fund. You will maintain clear oversight of the key performance drivers and focus on improving claims outcomes to deliver a strongly customer centric experience. You will play a key role in supporting icare’s transformation of its General Lines claims framework and its ongoing focus to uplift claims performance.
Client Advisor Sydney CBD
To ensure person centred, timely, quality and cost-effective services are coordinated and provided to meet CTP Care client’s needs and scheme objectives. In this role you will be a point of contact for CTP Care clients. You will be required to manage complex and sensitive conversations, make decisions regarding clients’ entitlements to the scheme and priorities for service need, and understand how the long-term effects of injury impact on daily living and identify when the individual would benefit from intervention
Coordinator Parramatta
To ensure person centred, timely, high quality and cost-effective services are coordinated and provided to meet participant’s/worker’s needs and scheme objectives. In the role you will be able to handle complex and sensitive conversations, understand how disability impacts on daily living and identify when the individual would benefit from early intervention.
Case Manager Parramatta
The purpose of the role is to ensure the best outcomes for our participants by navigating and facilitating their access to essential rehabilitation services and supports following discharge from hospital, and during their time of adjusting and settling into community life following serious injury. It involves establishing, coordinating and monitoring multi-disciplinary community-based rehabilitation programs with a focus on maximizing the participants’ recovery, independence and community engagement. This role requires travel to regional areas by car or aeroplane and may require overnight stays.
Financial Services Officer Parramatta
This role will process accounts payable transactions & undertake general accounting support functions.
Instructional Designer Sydney CBD
Create and develop content for capability development via a blended learning approach. You will provide advice on the best learning solution recommendations that are culturally aligned, best practice and provide continuous improvement, enabling us to strengthen our culture of collaboration, growth and achievement.
Data Operations Manager Sydney CBD
Responsible for the ongoing operation, optimisation, & continuous improvement of icare’s modern data platform across AWS, Snowflake & BI apps.
Enterprise Architect Sydney CBD
Lead a team of architects that are transforming icare's digital/data technology to support business goals/strategies for relevant scheme/business.
Manager, Frameworks & Reporting Sydney CBD
This is an exciting opportunity for a Senior Manager to join the Line 2 Risk and Compliance team within icare’s Risk & Governance function. In this Line 2 role, you will guide and support policy owners and subject-matter experts in the update of risk management and compliance frameworks and policies.
Manager, Health, Safety & Wellbeing Sydney CBD
This role is responsible for leading the design, implementation, and continuous improvement of enterprise-wide WHS and wellbeing.
Service Coordination Officer Parramatta
12 month fixed term - To ensure person centred, timely, high quality and cost-effective services are coordinated and provided to meet participant’s/worker’s needs and scheme objectives. In the role you will be able to handle sensitive conversations in supporting participants/workers with their routine support needs. You will understand how disability impacts on daily living and identify when the individual would benefit from services or supports. This role will require some travel to regional areas by car or aeroplane and may require overnight stays.
Risk & Assurance Lead Sydney CBD
Identifying, managing, monitoring and mitigating risks in line risk and compliance, frameworks & policies
Procurement Advisor Sydney CBD
Work with and support the Head of Procurement Operations to develop strategies, create and maintain strategic relationships
Rotational Review Officer Parramatta, Sydney CBD, Gosford, Newcastle, Wollongong
12 Month Fixed Term - The purpose of the role is to ensure the best outcomes for our participants/workers by supporting the GIC Frontline operational team with its decision making and knowledge management processes.
Fraud & Investigations Specialist Parramatta, Sydney CBD, Gosford, Newcastle, Wollongong
Lead investigations & support the management of allegations of fraud, operationalisation of icare’s fraud-related policies and frameworks within Workers Compensation.
Incident & Issues Specialist Parramatta, Sydney CBD, Gosford, Newcastle, Wollongong
Implementation & monitoring of risk & compliance management practices within incident and issue management
Procurement Operations Specialist Sydney CBD
This role provides guidance on compliance to whole of government procurement obligations and lead the development of appropriate controls, to deliver value for money and effectively meet business outcomes & government directions
Stakeholder & Regulatory Specialist Sydney CBD
A terrific entry level role for graduate wanting a career in Government.
Configuration & ITOM Lead Parramatta
The Configuration & ITOM Lead executes the determined CMDB processes and maintains governance with the various CI, product, and service owners.