Administration Assistant
Casual Opportunities
Sunshine Coast University Private Hospital
We are seeking an enthusiastic, customer focused administration staff member to join our motivated and dynamic team.
About the Role
Joining our friendly team, you will be responsible for providing support and assistance to patients and their families across our clinics’ Administration and Accounts departments. You will be a proactive professional with excellent communication skills and a quality improvement mindset.
You will also be responsible for all administrative duties within the department and undertake all identified tasks and duties as part of a team that works cooperatively, sharing roles and responsibilities to meet the needs of the customer.
Duties may include, but are not limited to:
- Confirming health fund coverage, completing self-funding quotes
- Attend to the reception desk, directing visitors and handling phone/email enquiries
- Checking in patients and ambulances
- Cash handling & EFTPOS payments
- Precise data entry to ensure patient information is updated
- Provide administrative support to relevant departments.
About You
To succeed in this role, you will bring a professional administrative skillset and the ability to converse and be empathetic while managing a busy area. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.
You will also bring:
- Previous experience in hospital mainframe systems – desired
- Previous Hospital, Medical Reception or Health fund experience – desired
- Health fund experience desirable
- Computer literacy and precise data entry, including competent keyboard and Microsoft Office skills
- Strong attention to detail with the ability to work unsupervised
- Ability to complete tasks within designated time frame
- Experience in billings, private and funded patients will be highly desirable.
About Us
Facilities include 9 state-of-the-art operating theatres, two cardiac catheter laboratories, a minor procedure room, a day surgery unit, an 11 bed intensive care unit/coronary care unit and an 9 chair day therapy unit. The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
*Please note casual employees may not be eligible for all benefits.
Requirements
- Must provide a National Police check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Maxine Monro on MonroM@ramsayhealth.com.au
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
