About the Role

Our 31-bed acute care Emergency Centre delivers high quality 24-hour emergency care to all emergent presentation excluding multi-trauma and private acute mental health to both private and DVA patients. 

As the Admissions Secretary you will be the first point of contact for patients in our Emergency Department.  You will be responsible for performing administrative duties including the admission of patients to the Emergency Centre and hospital, health fund checks and the collation of patient data and records. 

About You

To succeed in this role, you will be a highly organised, enthusiastic professionals with a passion for delivering outstanding customer service. You will have exceptional communication skills and a proactive attitude with a genuine interest in patient care. As we are a 24-hour emergency department, you must be available to work a 24/7 rotating roster.

You will also demonstrate:

• Previous experience in hospital admissions or a medical practice with private billing
• Exceptional organisational skills and the ability to multi-task and prioritise effectively
• Demonstrated problem solving and conflict resolution skills
• A high degree of attention to detail and accuracy
• Proven ability to work effectively in a team environment and independently as required
• Efficient with the use of the patient management systems highly desirable
• Demonstrated experience in Microsoft Word, Excel and Outlook

About Us

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Must provide or complete a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Morgan Oetting via email: OettingM@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com