Careers at Virginia Tech

HERE'S WHAT YOU NEED TO KNOW ABOUT THIS ROLE:
YOU’LL BE…

• Reporting directly to the Assistant Director of Infrastructure Support of Student Affairs’ IT.

• Managing all networking aspects relevant to the Student Affairs dining servers, cash registers, firewall, receipt printers, kiosks, mobile devices, and kitchen display systems.

• Assuring all hardware and operating systems are functional, secured, and patched with critical updates on a monthly basis.

• Securing systems using network and firewall policies to ensure confidentiality, availability and integrity of the information resources. 

• Collaborating with the dining administrators to schedule system maintenance and resolve technical issues in a timely manner.

• Acting as the project manager for system upgrades and hardware replacements.

• Functioning as an intermediary for dining administration when support and technical issues arise with vendor software and systems. 

• Creating and maintaining technical documentation of systems and verify accuracy through annual audits. 

• Be offered a base compensation package between $53,000-$60,000, along with a comprehensive benefits package that includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more!

Previous work experience and a proven background in:

• Database administration, data analysis, and project management.

• Configuring hardware firewalls.

• Project management.

• Providing excellent customer service.

• Managing and maintaining Windows Server 2019, Windows 10, and Windows 11.

• Server virtualization.

• Working independently with minimal supervision

Previous work experience:

• Managing hospitality or dining point-of-sale systems in a large-scale environment.

• As an IT professional in higher education.

• With WatchGuard Firebox management.

• In IT support and Windows server administration roles.

• Using IT management platforms like Kaseya and IT ticketing systems.

Have an understanding of:

• Active directory and group policy.

• Network monitoring tools and intrusion detection systems.

4

Exempt: Not eligible for overtime

Regular

$53,000-$60,000

40

4/4/2025

The successful candidate will be required to have a criminal conviction check.

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance.  These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.