You will be trusted to:

• Understand customer needs and provide support as necessary
• Coordinate customer meetings, both 1:1 as well as larger group forums
• Deliver exceptional customer service and quick turnaround of customer inquiries
• Provide technical knowledge and support of transmission system topics
• Communicate with customers during system events and field customer questions
• Route customer requests internally to ensure good follow-up
• Support transmission project development and other technical data exchanges
• Develop customer contracts for services offered

You qualify with:

- Twelve or more years of experience in operational area related to assigned accounts, account management, contract administration, billing, accounting/bookkeeping, customer service, public relations, business development or business process consulting or relevant experience.  
- A degree(s) in business, communications, marketing, public relations, government affairs, political science, technical area of specialty or relevant field may be substituted per LCRA guidelines for certain years of experience.   Driver's license

You are a great fit with:

- Bachelor's or higher level degree in business, communications, marketing, public relations, government affairs, political science, technical area of specialty or relevant field
- Experience in development and optimization for one or more multi-million dollar businesses - -- Five or more years of experience in the area of specialty
- Experience in contract management

You gain:

- Competitive salary & medical, dental, vision and legal insurance

- Paid time off, including time for vacation, sick and family care leave

- 401(k) match up to 8% that includes a student loan 401(k) contribution program option

- Life and disability insurance

- Wellness program including wellness incentive

- Extensive learning & development programs

And more - all to create a compelling and rewarding work environment.