Associate Director - Enrollment Technical Services
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Job Number: P1268
Work Type: Administrative
Location: Murfreesboro, Tennessee
Categories: Admissions and Enrollment, Information Technology
Job Title
Associate Director - Enrollment Technical Services
Department
Enrollment Technical Services
Salary
$57,113 - $71,487; commensurate with experience
Job Summary/Basic Function
This position reports to the Executive Director of Enrollment Technical Services and supports the Enrollment Technical Services and Admissions Processing teams. Primary job duties include:
- Utilize Slate capabilities to develop forms, automate manual processes, improve student application experience, and build in quality control measures to ensure data accuracy in Slate and feeds to other systems such as Axiom and Banner. Explore and develop Slate reports. Research and implement Slate functionality not currently being utilized.
- Design, test, and implement computer programs and reports running against relational databases to enhance and support administrative business functions
- Create complex statistical reporting
- Provide in-depth research and reports for Enrollment Services
- Understand and use reporting tools such as Slate, Argos, iSQL, and Microsoft Access.
- Serve as the primary resource person to provide training, answer questions, and resolve issues related to the Banner Student System.
- Test new software releases such as Slate, Banner, BDM, and Argos to ensure accuracy with processing, compliance with mods, and reporting.
- Study the feasibility of programming requests and search for and implement automated solutions for better efficiency in Enrollment Services.
- Write ad hoc reports and create electronic transactions to update Banner as requested.
- Perform other related tasks and special projects as assigned.
Required Education
Bachelor's degree required. Bachelor's degree in computer information systems, management or a related field preferred.
Required Related Experience
Three (3) years progressive experience with computer systems in a service environment, enrollment management office (admissions/records/financial aid), or related area required.
Documents Needed to Apply
Cover Letter & Resume Required
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MTSU offers a comprehensive benefits package, including but not limited to the following:
- Sick Leave
- Vacation Leave for Administrative/Classified Staff/12-month Faculty
- 13 paid University holidays
- Medical, dental, vision, and life insurance
- Retirement plans
- Optional 401K and 403B Deferred Compensation Plans
- Educational benefits for the employee and their spouse and dependents
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MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.
Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at (615) 898-2424.
MTSU is a Tobacco & Drug-Free campus.
This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.
For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.
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Application Review Date: November 26, 2025
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