- Manage the allocation of work and day-to-day activities for Motor Vehicle Assessing Capability team members
- Sydney/Melbourne/Brisbane/Adelaide CBD location – hybrid office/ work from home
- Permanent role
This role is accountable for leading the Motor Vehicle National Assessing Capability team, driving the design, development and execution of the National Assessing capability strategy and ensuring the ongoing effectiveness and currency of the Motor Vehicle National Assessing training framework to deliver outstanding technical performance in Motor Claims. This position is also responsible for actively managing the pipeline of training and learning activity including scoping, prioritisation, planning, sequencing, oversight and governance to enable successful delivery.
What you’ll do:
- Enable appropriate governance and assurance, ensuring learning and training solutions are current, fit for purpose, and aligned to relevant frameworks, standards and governance practices
- Drive consistency across technical, compliance and conversational capabilities
- Accountable owner for Motor Vehicle National Assessing curriculum currency and governance.
- Set standards, approve designs, schedule validations, own risk/compliance alignment, and signs off the annual learning plan for Motor Vehicle Assessors
- Maintain oversight of the Motor Claims learning and training design pipeline and associated portfolio of initiatives.
What you’ll bring:
- Certificate IV in Workplace Training and Assessment – Required
- Demonstrated technical facilitation experience in large complex organisation.
- Minimum 3 years insurance claims and/or financial services experience
- Proven experience in leading and developing learning design solutions in a technical training environment
- Knowledge and experience of digital learning tools and platforms
- Minimum 1 year Motor claims experience (desired)
What we can offer you
- Discounts of up to 25% on our various Insurance products
- Flexible working environment and arrangements; genuine focus on work-life balance
- Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
- We offer support and various programs for our people: (Employee Assistance Program (EAP), Referral Program ($600), Facilities for nursing mothers, Years of Service Recognition)
Employee benefits | Suncorp Group
At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.
We believe we are at our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact Annette_frasca@suncorp.com.au for a confidential conversation.
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Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time