Senior Student and Academic Services Officer
Job No.: 676223
Location: Caulfield campus
Employment Type: Full-time
Duration: Fixed-term appointment until 31 December 2025
Remuneration: $93,496 - $100,918 p.a. HEW Level 06 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
The Faculty of Art, Design and Architecture is seeking a highly skilled Senior Student and Academic Services Officer to provide hands-on support and expertise in resolving complex student, academic administration and student system related issues. As the Senior Student and Academic Services Officer, you will also liaise with key staff across the Faculty and in the Student and Academic Services team to ensure effective collaboration and consistency in service delivery.
In this client-focussed role you will provide broad-based administrative support to the delivery of effective and best practice student and academic services across the Faculties. Your highly-developed administration skills and strong commitment to excellence in customer service will be an essential part of your tool kit in this role. Focussing on operational and service excellence, you will support all aspects of the student life cycle such as student enquiries, admissions, enrolments, orientation, assessment, system management and administrative support for course and unit planning, delivery and evaluation.
As the successful candidate you will have strong administration skills, with a proven ability to develop and implement effective systems. You will be highly organized, with the ability to prioritize tasks, manage time effectively, and meet deadlines. Highly developed written and verbal communication skills, paired with strong analytical and problem-solving skills are also key to success in this role.
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
Be part of our story. Work with us to #ChangeIt.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and background checks required for the role, as determined by the University.
Enquiries: Sahana Dhayalan, Manager, Student and Academic Services, +61 3 9903 2465
Position Description: Senior Student and Academic Services Officer
Applications Close: Tuesday 4 March 2025, 11:55pm AEDT
Supporting a diverse workforce
