Customer Service Officer
About Us
Join us at Cleanaway and contribute to making a sustainable future possible, together.
We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.
As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.
The Opportunity
Reporting to the Administration Supervisor, you will be the first point of contact for our valued customers and play a crucial role in engaging with the customers via phone and email to address enquiries, resolve issues, and ensure a positive customer service experience.
- Answer and manage incoming calls
- Liaise with councils, internal teams, and stakeholders
- Process work orders and review invoices
- Perform data entry and administrative tasks
About You
- Proven experience in customer service or administration
- Excellent communication skills, both verbal and written.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Tech savvy with the ability to quickly learn new systems and software
Why join Cleanaway?
- Competitive salary package
- Flexible working arrangements
- Career opportunities in a high growth, Australian business
- Supportive and safe work environment
- Paid parental leave
- Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.
Our Process
Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.
We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.
If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.
Join us on our exciting journey towards a sustainable future.
Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.
Applications close: AUS Eastern Daylight Time
- Vacancy no:
- 520912
- Work type:
- Fixed Term - Full Time
- Location:
- Seymour VIC Australia
- Categories:
- Customer Service
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