About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high-growth, ASX-listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry-leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

Based in Malaga, WA, the purpose of the Customer Master Data Administrator is to be responsible for ensuring the integrity of the customer data inside Salesforce, contributing to the achievement of business goals and objectives via the provision of high-quality support during the onboarding of the customer, as well as ensuring any changes to customer data are performed in a tightly controlled manner.

This role is offered on a 12-month fixed-term contract basis initially.

• Deliver excellent administration and customer service to allocated contracts and sites by effectively managing Salesforce cases in a timely manner.
• Manage and respond to customer enquiries and requests via Salesforce cases and email in a professional and customer-focused manner.
• Ensure a high standard of service delivery for allocated contracts and sites, meeting agreed timelines and quality expectations.
• Build and maintain positive working relationships with other support functions and stakeholders to ensure seamless resolution of customer needs.
• Proactively manage, investigate, and resolve customer issues and complaints through Salesforce, ensuring satisfactory outcomes are achieved.
• Maintain accurate and up-to-date records in Salesforce, ensuring end-to-end processes are consistently followed in compliance with company policies and standards.

About You

Our ideal candidate will have exceptional attention to detail with experience involving data management in an ERP environment and a proven ability to maintain and enhance positive internal stakeholder relationships.

• Salesforce (preferred)/CRM experience or knowledge.
• Intermediate skills with the MS Office suite of products.
• Sound knowledge of Visual Rams Pro &/or JDE is beneficial.
• Strong organisational, written, and verbal communication skills.
• Able to effectively manage competing priorities

Why join Cleanaway?

• Attractive salary package
• Career development opportunities
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more! 

Our Process

Our recruitment process involves a number of checks, including, but not limited to, reference checks, verification of qualifications, licences and right-to-work status.

All internal applicants will receive a notification within 2 weeks of the closing date of this advertisement.  

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

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