Tutoring Program Manager - 528375
Job no: 528375
Work type: Regular Full-time (Benefits eligible)
Location: Tuscaloosa
Categories: Program Coordination, Mentoring/Tutoring/Academic Support
Pay Grade/Pay Range: Minimum: $53,500 - Midpoint: $66,900 (Salaried E8)
Department/Organization: 200019 - Capstone Center for Student Success
Normal Work Schedule: Monday - Friday 8:00am to 5:00pm
Job Summary: The Tutoring Program Manager oversees the peer tutoring and related academic support functions in the Capstone Center for Student Success (CCSS). Makes strategic and data-driven decisions to match tutoring offering with student needs. Increases marketing and partnerships to grow the awareness and use of tutoring on campus. Hires and supervises ~60 undergraduate student tutors, 1-2 Graduate Assistants, and a Tutoring Coordinator. Leads the CRLA certification process for student tutors.
Additional Department Summary: Partners with other colleagues in the Capstone Center for Student Success to ensure a strong culture of student-driven peer leadership and education.
Required Minimum Qualifications: Bachelor's degree and four (4) years of academic advising or student success experience; OR master's degree and two (2) years of academic advising or student success experience.
Skills and Knowledge: Knowledge of tutoring, student development, and learning theories. Strong multi-tasking and program management skills. Proficiency using technology with the ability to collect, analyze, interpret, disseminate and report data regarding program outcomes and services to internal and external constituents. Ability to review data and reports to make decisions about services. Interpersonal communication and relationship building skills. Ability to effectively communicate verbally and in writing in order to successfully perform essential tasks as well as manage confidential information with discretion and professionalism. Ability to collaborate with other units within Academic Affairs and Student Affairs to plan and implement programs to promote student success and enhance student retention.
Preferred Qualifications: Master’s degree in higher education, student affairs, college student personnel, or related area. Prior experience with the development, implementation and management of tutoring or peer leadership programs. Knowledge and understanding of best practices in student development, campus environments, community and student learning theories and application in practice, and a tolerance for ambiguity. Experience hiring and supervising student and professional staff.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster.
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