Pay Grade/Pay Range: Minimum: $53,500 - Midpoint: $66,900 (Salaried E8)
Department/Organization: 204112 - E-Tech
Normal Work Schedule: Monday - Friday 8:00am to 5:00pm
Note to Applicants: This is a department only search. You must be a current UA employee working in the E-Tech Department to be considered.
Job Summary: The Systems Analyst I plans and configures low-complexity software systems to support the administrative function of the University under close supervision. This may include departmental and moderately critical applications. Assists in the development of processes. Creates workflows. Installs, configures, supports, and maintains integrations for vendor-supplied software systems. Works on a team and collaborates with specific departments, colleges, and customers around campus. Supports their needs, troubleshooting and resolving issues, and responding to their questions and concerns in a timely manner.
Additional Department Summary: The Systems Analyst I is responsible for supporting the computer labs of the Barefield College of Arts and Sciences by utilizing and maintaining management tools (JAMF, GSX, ASM) for macOS operating systems. Responsibilities include package creation and configuration, scripting, and minor diagnosing and repair of computer hardware issues. The Systems Analyst I will also provide knowledge and expertise to Barefield Arts and Sciences faculty and staff, and provide support/assistance on an as needed basis for both departmental and college-wide technology initiatives. The Systems Analyst I may also assist the Director of Systems and Technology Initiatives with strategic planning for Barefield Arts & Sciences technology initiatives. Some student worker supervision may be required.
Required Minimum Qualifications: Bachelor's degree; OR associate's degree and two (2) years of IT experience; OR high school diploma or GED and four (4) years of IT experience.
Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.
Skills and Knowledge: Working knowledge of various operating systems (macOS, iPadOS, Windows etc.) and software deployment in a large environment. Strong problem-solving and organizational skills. Ability to work under limited supervision and manage multiple tasks and projects with varying deadlines.
Preferred Qualifications: Some experience with complex software installation, package creation, or scripting. Some experience with configuring and managing macOS and iPadOS.
Experience with managing computers in a large environment. Higher education background. Proven experience managing macOS, iPadOS, and Windows. Prior experience with script creation and integration with JAMF and PDQ.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster.
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