The Team:
Switchboard operators can expect to work in a fast-paced, supportive working environment. This position is a day worker position primarily working weekdays, 8am - 4.30pm, not including weekends or public holidays.
This is a challenging and rewarding role including taking and paging emergency code calls from within the hospital. Switchboard operators also carry out a range of administrative tasks to facilitate the efficient contact of duty and on-call doctors and ancillary hospital staff, in support of providing a professional and timely response to patient care.
Applicants looking to start or build a career or re-enter the workforce and able to communicate effectively and respectfully with a wide range of people and have a commitment to providing excellent customer service are encouraged to apply.
The Role:
The Telephonist at the Launceston General Hospital (LGH) is responsible for providing clients with a professional and efficient service regarding incoming and outgoing telephone enquiries.
- Previous Switchboard experience is desirable
- Communicate effectively
- Knowledge of hospital emergency procedures is desirable
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Why Tasmania:
The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.
Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.
Details of appointment:
Permanent, part time, day worker position, working 40 hours per fortnight, to commence as soon as possible.
Fixed term, casual, positions available, working as and when required, commencing as soon as possible for approximately 12 months.
*notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary: $66,049 to $70,993 per annum, Pro rata. Our Employer 11.5% superannuation contribution is on top of this amount.
- Salary range is in accordance with the Public Sector Unions Wages Agreement 2022.
Salary Packaging:
You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits, if eligible.
More information about our Employee Benefits can be found here
Eligibility:
Note: - Please refer to the Application Guide for more information of pre-employment checks.
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
Application Guide:
How to apply:
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Name: Gerald Kletzenbauer
Position: Team Leader - Communications
Phone number: (03) 6777 6791
Email address: gerald.kletzenbauer@ths.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Make It Tasmania | Move for a great lifestyle
One Health Podcast - Spotify
One Health Podcast - Apple
Tasmanian Health Careers | Tasmanian
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.