VITA Low Income Tax Coordinator

Apply now Job no: 515739
Work type: Auxiliary
Location: Northridge
Categories: Full Time

Major Duties

• Maintains a comprehensive and secured online database to track all the activities of

the tax controversy clinic activities;

• Oversee the case screening process;

• Assign screened cases to clinicians;

• Regularly reviews case assignment to ensure balanced distribution of case activities

for clinicians;

• Regularly reviews ongoing activities of assigned cases to identify cases that are

over a yearlong and develop an intervention strategy for prompt resolution of

outstanding issue/s;

• Temporarily handle assigned cases or re-assign cases when assigned clinician is

unable to address a client’s matter;

• Maintain an updated waitlist of clinic’s clients;

• Follows up with clinicians whenever no activity on clinic’s database is indicated;

• Compile clinic data for semiannual reports to the Treasury Department and annual

reports to the Provost Office;

• Identifies mechanism for increasing case tracking efficiency;

• Responsible for issuance and retrieval of laptops to clinicians;

• Supervises the work of Student Clinicians and student assistants who are

responsible for assisting the Clinic’s Coordinator in day-to-day clinic’s operation


• Responsible for updating the clinic’s website;

• Responsible for day to day communication with prospective and existing taxpayer clients,

prospective and enrolled students in the tax controversy clinic;

• Maintains the office and client interview room in good order and secured;

• Collects and maintains scanned copies of signed confidentiality agreements from


• Facilitates the completion of Livescan for all clinicians and follows up with students

that fail to complete Livescan;

• Conducts orientation to new clinicians regarding their responsibilities and use of the

secured database for case tracking;

• Regularly monitors case progression and ensures that regular updates on the

secured database for case tracking are made.

• Seek advice from Clinic Faculty regarding substantive tax issues faced by clients, as


• Regularly communicate and update the Director of the Bookstein Institute on matters

affecting the operation of the Clinic.



Bachelor’s Degree in Accounting or Related Position

Hold relevant professional credential such as CPA, or Enrolled Agent for at least two years

Two years of related work experience serving low income taxpayers facing a controversy with the IRS


Knowledge, Skills, & Abilities

• Excellent oral, written, and client service skills

• Able to effectively interact with low-income clients.

• Able to work under pressure while managing multiple tasks in a fast-paced team-oriented environment

• Bilingual language skills are a plus

• Proficiency of MS Office (Outlook, Word, Excel)

• Excellent technological skills


Pay, Benefits, & Work Schedule

This position is employed through The University Corporation (TUC).


The anticipated hiring range: $33.00 per hour


General Information



Per CSUN/TUC Mandate, candidate will be required to show proof of COVID 19 vaccination including booster.  


How to Apply

Please complete the on-line application/resume upload submission process in order to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best qualified candidates and invite them to participate in the interview process.


Application Screening begins (11 days from posting date) and will continue until position is filled.

In order to be considered in the initial review, applications must be submitted prior to the date listed above.

Application submissions received after the application screening date will be reviewed at the discretion of the University.


For more detailed information on the application and hiring process, please view the link below:


Equal Employment Opportunity

The University Corporation is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077.

Advertised: Pacific Daylight Time
Applications close:

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