Administration Manager
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Job no: JR106754
Work type: Permanent
Location: Ramsay Clinic Adelaide
Categories: Administration/Support Services
- Administration Services Manager: Full time position.
- We care about YOU! Access counselling, wellbeing services, legal & financial assistance
- Enjoy benefits such as paid parental leave, study leave and the option to purchase additional annual leave.
Reporting to the Director of Finance your responsibilities will include day to day operational duties that includes managing and maintaining department KPIs such as labour, revenue and aged debtors.
Key Responsibilities
- Workforce planning and ensuring efficient use of resources to meet hospital objectives as well as labour usage targets
- Manage and coach the Administration Services team, to achieve effective rostering, training, mentoring, performance review and recruitment
- Oversee daily administrative operations to ensure KPIs are met,
- Foster and grow a customer service culture and focus within the team
- Attending operational meetings and facilitating departmental meetings
- Ensure that private health funds checks are completed and patients informed in a timely and accurate manner
- Implement and improve administrative processes to enhance efficiency
- Manage feedback or complaints in a timely manner
- Investigate and manage workplace grievances and issues in an effective and timely manner
- Create a ‘can do’ culture and promote team building across the teams.
Skills and Experience
You are a proactive leader with a passion for efficiency, excellence and exceptional communication skills. Your ability to lead, motivate, and support others to achieve results will see you succeed in this role.
You will also demonstrate:
Essential:
- Experience leading and coaching a team
- Understanding of private health insurances and funding models
- Demonstrated commercial acumen
- Experience using Meditech or similar patient administration software
- Excellent planning and organisational skills
- Working knowledge of state and federal government statutory requirements relating to health
- Understanding of privacy principles, relevant health legislation and patient information systems.
Desirable:
- Tertiary qualification in health management or related discipline or proven record of success managing a range of complex services in a private health environment.
What’s in it for you?
- Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
- Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
About our Clinic
Ramsay Clinic Adelaide is a part of the Ramsay Health Care Mental Health Services Group of hospitals and is a leading provider of mental health services in South Australia. A teaching facility of the University of Adelaide, the Clinic provides a full range of general, acute and specialised mental health services and community outreach services.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at
www.ramsayhealth.com
Requirements
- Must provide a National Police check conducted within the previous 12 months
- Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
If you have any enquiries regarding this opportunity, please do not hesitate to contact Rebecca Mann, Executive Assistant via
MannR@ramsayhealth.com.au
Closing date: 30 October 2025
Advertised: Cen. Australia Daylight Time
Applications close: Cen. Australia Daylight Time
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