Operations Manager - Pre-Prep
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Job no: 532062
Work type: Staff
Senior management: Vice President for Student Affairs
Department: Dining Serv-Satellite Operations
Location: Blacksburg, Virginia
Categories: Dining / Hospitality, Student Affairs / Services
Manages and directs all aspects of a centralized Pre-Prep department that provides products and service support to a large, diverse university dining operation under the direction of the Executive Chef and Assistant Director. Responsibilities include supervision of staff production, counseling, training and development, budget and operations, utilization of an automated food management software (FoodPro), customer relations, safety and sanitation, and the security and maintenance of the facility and its equipment. Maintains high standards in food preparation, quality, taste, creativity, product variety, and presentation. Manages and directs a centralized system to produce prepackaged food selections (Grab n' Go) for retail, sliced meats and cheeses, and processed fruits and vegetables for the dining centers. Directs a program for preserving food items, including dehydration, freezing, and preserving locally grown food items (to include Homefield Farm produce). Maintains a high level of customer satisfaction by being responsive to customer needs and executing daily production. Provides operational support for the centralized Bake Shop and Warehouse operations in the facility as needed.
• Degree in Culinary Arts, Hotel, Tourism, and Hospitality Management (HTM), or equivalent training and experience.
• Comprehensive knowledge of culinary techniques, menu planning, recipe and menu development, food ordering, use of general and commercial kitchen equipment, preparation, presentation, pricing, and supervision of kitchen personnel.
• Previous experience supervising a large scale, commercial kitchen, in a restaurant, hotel/resort, collegiate/university or club.
• Ability to communicate effectively with all levels of personnel and public.
• Excellent supervision and leadership abilities.
• Excellent customer services skills.
• Demonstrated knowledge of computers including Windows 2000/NT, Microsoft Office, Word, Excel, Outlook, automated payroll, automated maintenance requests and automated food management systems.
• ServSafe certification and HACCP certification desired.
Salary $48,000 - $52,000/year and commensurate with experience
The successful candidate will be required to have a criminal conviction check as well as a driving check with a safe driving record.
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Christina Shelor at christinas23@vt.edu during regular business hours at least 10 business days prior to the event.
About Student Affairs:
Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice our Principles of Community, which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all students Experience VT by demonstrating, supporting, and operationalizing our Aspirations for Student Learning. If you are someone dedicated to ensuring student success, then we want you to consider being a part of our team!
About Dining Services:
Virginia Tech has built a reputation for outstanding dining. Our dining program stays at the leading edge of national trends.
Customers report high overall satisfaction and appreciate the variety of dining options available on campus. Recent customer comments such as “I brag about our food service to my friends and family” illustrate that the Virginia Tech students share our pride in the dining program.
- Dining Services serves approximately 7.5 million meals per year.
- Total on-campus sales of $71.2 million annually
- Current national brand annual gross sales of over $9.5 million
- Largest single employer on campus, employing over 2,200 people.
- Approximately 19,000 dining plan holders with debit-style plans that can be used in any of the dining centers.
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