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If you have been approached about a role in the USA please disregard it or contact [email protected] if you have any concerns.

Key Account Manager - Hospitals - NSW/ACT

  • Job no: 494830
  • Business unit: Symbion Pty Ltd, ABN 25 000 875 034
  • Position location: Greystanes
  • Work type: Full Time Permanent
  • Location: NSW - Sydney


About us:

Symbion is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

The opportunity:

If you are passionate about making a difference in the healthcare industry and thrive in a dynamic, fast-paced environment, we would love to hear from you!

Reporting to the State Sales Manager NSW/ACT - Symbion Hospitals, you will be responsible for delivering the NSW/ACT hospital business sales targets, year on year growth, profitability and delivering an enhanced customer experience. Customers are public and private hospitals and other healthcare organisations, as well as government purchasing authorities and pharmaceutical and medical consumable manufacturers.

As the successful candidate will be a proven Key Account Manager who is highly motivated, with excellent communication, negotiation and presentation skills and ideally have a background in healthcare wholesaling sales. You will also have an ability to navigate the complex healthcare environment within hospitals.

Regional travel will be required.

What you will do:

  • Identify and pursue new business opportunities within the hospital sector;
  • Retain and develop existing key accounts within agreed GP margin;
  • Establish, grow and maintain key customer relationships that deliveries shared benefits;
  • Drive engagement with state government/health authority to maximise business opportunities;
  • Support tender submissions, extension to existing contracts and manage pricing and trade term structure reviews;
  • Educating customers on all Symbion service offers, converting interest, and implement;
  • Maintaining an effective relationship and influence with other internal departments and business units;
  • Maintain and update key business processes that support effective customer engagement and sales, while ensuring key business risks are known and managed;
  • Provide regular sales forecasts, performance reports and market insights to senior management, using CRM (Salesforce) tools and analytics to track progress against goals.
  • Deliver compelling sales presentations to hospital purchasing committees and provide training and product information to customers and internal stakeholders;
  • Ensure all sales activities are conducted in full compliance with industry regulations, company policies, and ethical standards.

What we are looking for:

  • Previous experience managing major key account relationships within a service-related business;
  • Hospital supply chain, including hospital product knowledge and terminology is preferred;
  • Strong MS Suite experience and CRM experience, particularly in MS Excel and Salesforce;
  • Commercial acumen, ability to work autonomously with strong organisational and problem-solving skills;
  • Excellent communication, time management and numerical skills and ability to problem-solve;
  • Strategic thinker with a customer-centric approach;
  • Financial management including budgeting, goal setting, data analysis.

Benefits

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

  • Employee Share Plan;
  • Company Paid Parental Leave;
  • Employee Assistance Program for Mental Health Wellbeing;
  • Staff Awards;
  • Employee Referral Program;
  • Health Insurance Discounts;
  • And More.

We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to HR@ebosgroup.com. We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.

How to apply

If you believe that you have the necessary attributes to succeed in this challenging and rewarding role, please click ‘APPLY’ now and submit your application.

Pre-employment checks may be required and will be discussed with the successful candidate.

We are unable to proceed with your application if your current visa restrictions preclude you from being able to perform the role in line with immigration laws.

No agency assistance will be required.

Advertised: AUS Eastern Daylight Time

Applications close: AUS Eastern Daylight Time

Apply now

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