Learning Hub Support Specialist
Job No.: 493370
Unit: Facilities Management
Location: Main Campus
Employment Type: Full-time
Duration: Continuing
Remuneration: MYR 3,200 - 6000/ monthly
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them[1]
At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
The Opportunity
The Learning Hub Support Specialist is responsible for ensuring that the day-to-day activities of all learning spaces, meeting rooms, and video conferencing spaces run smoothly. The incumbent will be well versed in audio-visual technology and have a good level of networking and problem solving skills.
The incumbent is expected to be able to identify and solve any problems related to learning spaces, meeting rooms, and video conferencing spaces, escalating issues if necessary. The incumbent is required to continuously handle support tickets as well as perform preventive maintenance on all these spaces.
The incumbent will also assist the FM operations team, providing secondary business support for other FM services through the FM helpdesk. The incumbent will also be assisting with the administration of purchase requisitions and purchase orders through the procurement system.
The Learning Hub Support Specialist is expected to offer advice and recommendations on AV solutions, identifying opportunities, risks, and issues before they occur. This position requires a strong understanding of technology and effective communication skills.
Reporting line: The position reports to the Learning Hub Services Lead under general direction.
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Position Description
Learning Hub Support Specialist
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Your application
Your application must address the selection criteria. For instructions on how to apply, please refer to “How to apply for Monash Jobs”.
Enquiries
For further enquiries, please email us at Krystal.Tan@monash.edu
Monash University Malaysia reserves the right to delay or not to proceed with an appointment for the above-mentioned position.
Job Closing Date
9 December 2024 11:55 pm MYT
