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• Full Time / Ongoing
• ASO5 / $89,007.00 - $98,991.00 p.a.
• 5063 / EASTWOOD

About the Role:

We are seeking a motivated and service-focused individual to lead the delivery of high-quality HR administration services across the organisation in the position of HR Administration Team Leader.

Reporting to the HR Manager, this hands-on leadership role is responsible for coordinating the day-to-day work of the HR Administration team, supervising three direct reports, and ensuring HR transactional matters are processed accurately, efficiently and within required timeframes.

Working closely with Shared Services SA, other teams within SAAS HR and Workforce Services more broadly, the role supports the delivery of responsive and practical HR services to SAAS employees and leaders.

We are looking for someone with extensive HR administration and/or payroll experience, who thrives in a fast-paced, high-pressure environment. You will bring a positive, can-do attitude, a strong customer service focus, empathy and judgement, and the ability to manage competing priorities while maintaining accuracy and professionalism.

You will be closely supported by the HR Manager and broader HR team, whilst being provided with autonomy to make the role and team your own.

Formal leadership experience is desirable but not essential. We are equally interested in applicants who can demonstrate leadership qualities, including the ability to support others, coordinate work, solve problems and maintain a positive and collaborative team environment.

Key selection criteria

To be successful in this role, you will be able to demonstrate:

• extensive experience in HR administration and/or payroll within a medium to large organisation (experience in public sector desirable but not essential);
• a positive, can-do attitude, empathy and a dedication to exceptional customer service;
• excellent interpersonal skills and the ability to build effective working relationships;
• strong analytical and professional judgement skills, including the ability to solve problems and work independently;
• strong organisational skills with the ability to work accurately to tight timeframes and under pressure;
• effective teamwork and collaboration skills; and
• demonstrated leadership qualities, with formal leadership experience desirable but not essential.

If you are an experienced HR administration or payroll professional who enjoys supporting others, improving processes and delivering high-quality service, we encourage you to apply.

About SAAS  

SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services. We are committed to ensuring South Australia has access to the best possible emergency medical care, non-emergency transport, and rescue and retrieval services. 

Our Vision: An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people. 

Our Mission: Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enabling timely and equitable access for our patients to the most appropriate point of care. 

Our Purpose: To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability. 

SAAS Values 

PATIENT FOCUSED: We will put our patients and the safe and quality care we provide them first; in everything we do. 

TEAMWORK: We will work across SAAS, our health system, our partners, stakeholders and the community to achieve our goals. 

INTEGRITY AND HONESTY: We accept and uphold the standards and expectations of our organisation and communities. 

RESPECT AND COURTESY: We will always be respectful and courteous toward our patients, each other, and all those we work with. 

COMMUNITY COLLABORATION: We value our role in the community, and we value the communities we serve. 

CHANGE READY: We know our communities’ needs will evolve and we must adapt to meet them. 
 
AUTHENTIC LEADERSHIP: We will support leadership development for our people at every level. 

Submitting an application:

Please upload your current CV and a cover letter when you apply. Your cover letter is your chance to introduce yourself and demonstrate how you meet the essential criteria listed in the role description. Make sure you highlight your relevant skills, experience, and personal qualities.  

We’re looking for a genuine effort to address these points, so take the time to tell us how you’re a great fit for the role! 

Smart Salary Packaging  

As an employee of SA Ambulance Service, you may be eligible to salary package a range of living expenses. Visit https://sagov.smart.com.au/  for more information. 

Application Information:  

• Aboriginal and Torres Strait Islander applicants are encouraged to apply for this role.  

• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. 

• Appointment will be subject to a satisfactory Criminal History Check and/or additional relevant history screening that may be applicable and appropriate Immunisation screening.  

• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace. 

Job reference: 941588

Enquiries to: Rachel Stephenson, Human Resources Manager – rachel.stephenson@sa.gov.au  

Application Closing Date: Friday 19 June 2026 @ 11:55pm

Attachments:

  Role Description _HR Administration Team Leader ASO5_290526.pdf

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