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Current vacancies

We're a new kind of organisation – one that defies expectations, changes perspectives and is best suited to protecting, insuring and caring for NSW, now and into the future.

We seek people who have the same passion for delivering great outcomes for our customers and the NSW community as we do, who possess a commercial mind and a social heart and whose values align with ours. We have a strong purpose and clear vision which drive our desire to achieve great things for our customers and we use data, diversity in thought and experience and human centred design to ensure our success. We care about what we do and how we do it, we work hard and set the bar high but we also have fun and we deliver great results. We believe in putting people at the centre of everything we do and this extends not only to the people we are here to support but also each other. If you’re interested in working with us to deliver great outcomes for people and the community of NSW then check out our current vacancies below:

Current opportunities

Position Location Closes
Senior Client Advisor Sydney CBD
In this role you will ensure that person centred, timely, quality and cost-effective services are coordinated and provided to meet CTP Care client’s needs and scheme objectives.
Operations & Engagement Manager Sydney CBD
The Operations & Engagement Manager works alongside the icare Digital leadership team to enable and facilitate the conditions for agile, high performing digital products, and best-in-class customer, provider, and organisational outcomes
Head of Digital UX & Design Sydney CBD
Head of Digital User Experience & Product Design is responsible for icare’s digital experience strategy and outcomes.
Head of Digital Technology Sydney CBD
Head of Digital Technology is responsible for icare’s digital technology strategy, platforms & technical competency.
Manager, Dispute Resolution Sydney CBD
Provide high quality specialist services to achieve positive customer outcomes and to protect the broader interests of the workers compensation scheme.
Client Advisor Parramatta
In this role you will ensure that person centred, timely, quality and cost-effective services are coordinated and provided to meet CTP Care client’s needs and scheme objectives.
Client Advisor Sydney CBD
In this role you will ensure that person centred, timely, quality and cost-effective services are coordinated and provided to meet CTP Care client’s needs and scheme objectives.
Client Support Officer Parramatta
icare are seeking a Client Support Officer to ensure person centred, timely, and quality services are provided to meet CTP Care clients’ needs.
Head of Risk Sydney CBD
The Head of Risk provides leadership, vision, direction and structure to the Risk team, in collaboration with the General Manager and Risk & Compliance leadership team.
Head of Compliance Sydney CBD
The Head of Compliance provides leadership, vision, direction and structure to the Risk team, in collaboration with the General Manager and Risk & Compliance leadership team.
Case Officer Sydney CBD
6 Month Fixed Term - Effectively and efficiently manage Dust Disease client care needs for people with low to moderate levels of complexity, by assessing care and service requirements, develop, monitor, co-ordinate and evaluate needs plans and routinely adjust those plans as needs change. Work with providers to ensure the appropriate services are in place, based on client need. Ensure dependents receive the right information at the right time and are supported throughout the case management cycle.
Category Specialist - Legal & Investigations Parramatta, Sydney CBD, Gosford, Newcastle, Wollongong
The Category Specialist – NI/TMF Legal & Investigations is responsible for the end-to-end management of assigned Workers Compensation Treasury Managed Fund (TMF) and Nominal Insurer (NI) schemes third party service provider (TPSP) categories and contracts
Commercial Specialist – Allied Health Services Parramatta, Sydney CBD, Gosford, Newcastle, Wollongong
Join icare’s Strategic Partnering and Performance team
Transition Specialist Sydney CBD, Wollongong
Partner with existing and new Provider to ensure smooth transition & onboarding
Senior Dispute Resolution Specialist Sydney CBD
The primary purpose of this role is to receive, respond, manage and effectively resolve complex complaints and disputes raised by internal and external stakeholders on behalf of our customers. Develop and implement opportunities to continually improve and enhance services to our customers, support the team and the team manager.
Remediation Advisor Parramatta, Sydney CBD, Gosford, Newcastle, Wollongong
The primary purpose of this role is to review identified claims for eligibility for possible remediation associated with weekly benefits, manage and process relevant actions identified to resolve any inaccuracies, and contribute to building confidence within the scheme.
Injury Management Specialist Wollongong
Be a subject matter expert on workplace injury management practices
Quality and Assurance Compliance Advisor Sydney CBD
As a member of the Quality Assurance team, assist in the delivery of the quality assurance program which supports the operational delivery of services to General Insurance and Care schemes.