Careers at Virginia Tech

The Process Improvement and Documentation Specialist for HR Administration is responsible for analyzing and evaluating processes as well as developing, maintaining, and improving process documentation to support operational efficiency and compliance within the Human Resources division. This role ensures that all HR procedures and workflows align with policies, are accurately documented and accessible to HR team members and relevant stakeholders. The specialist will collaborate closely with various HR units and subject matter experts, to support continuous improvement initiatives and streamline documentation practices.

- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Working experience in process documentation, operations, or similar roles.
- Experience in HR Operations with an understanding of benefits, employee administration, payroll, compliance and other HR functions.
- Proven ability to create detailed documentation (including process maps) for complex workflows.
- Experience managing projects, including planning, execution and tracking outcomes.
- Strong communication skills, with the ability to effectively convey complex information to diverse audiences.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and documentation management software.
- Excellent organizational skills and attention to detail.

- Experience in an HR environment or familiarity with HR processes (Benefits, Employee Administration, HR Operations).
- Familiarity with HR Information Systems (HRIS) or other related HR data platforms.
- Experience with AI or automation tools utilized in HR operations.
- Strong project management skills with experience leading process improvement initiatives.
- Certification in process improvement methodologies such as Lean, Six Sigma, or equivalent.

Exempt: Not eligible for overtime

Restricted

Commensurate with experience up to $80,000

40

4/16/2025

This position will be prominently onsite during the training/onboarding period then may be eligible for a hybrid work arrangement of 3 days on site, 2 days remote.

The successful candidate will be required to have a criminal conviction check.

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance.  These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.