Event Parking Specialist

Job no: 497775
Work type: Classified
Location: Boise, ID
Categories: Customer Service, Safety and Security, Transportation, Part-time opportunities, Temporary opportunities, Entry-Level

About Us:

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at https://www.boisestate.edu/about/

Boise State University is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Research demonstrates that people thrive when they feel welcome, respected, and inspired. We seek applicants who are committed to helping us achieve our vision of a diverse and inclusive community. Applications from members of historically marginalized groups, including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are strongly encouraged.

Job Summary/Basic Function:

This position serves to provide customer service and information to campus visitors and permit holders. The position's purpose is to calculate and receive parking fees and provide change and receipt, provide safety functions, monitor conditions, control access and egress from parking lots, ensure safe conditions, patrol parking lots and garages and enforce parking regulations, issue parking citations, provide routine maintenance to parking assets such as parking lots; meters and signs.

To be considered for this position, please email your Resume, Cover Letter, and Three References to janedunaway969@boisestate.edu.

This is a Part-Time Temporary Non-Benefit Eligible Position.

Must be affiliated with Boise State University if under the age of 18.

Department Overview:

The Boise State University’s Department of Public Safety is responsible for more than ”people safety”. In addition to Campus Security, our team includes the University's Emergency Management Department, Transportation (Shuttle buses and Cycle Learning Center), Campus Parking, and Integrated Security Technology. Our Department of Public Safety employees are responsible for the safety of everyone on campus through a variety of programs. We believe in supporting our team members in all roles of their life. We offer flexible scheduling, competitive pay rates, meaningful and impactful work, and healthy teams. Public Safety will encourage you to take time doing what is most important to you, whether that is spending time with family, traveling, or increasing your education. We want the best employees. If you are a high performer who's gotten lost at other organizations who just don't seem to get it, come meet us. We are different and always seeking ways to improve. Apply and let us prove it!

Level Scope:

Applies basic skills while developing some specialized skills in procedures, operations, techniques, tools, materials, and/or equipment appropriate to area of specialization; performs routine and/or repetitive tasks; limited decision making required; generally works under close supervision; has no or limited experience; work is performed from within specific limits of established procedures and/or defined instructions.

Essential Functions:

● Provide public service by explaining parking policies and answering questions from campus visitors; general public; student faculty and staff during campus events.
● Provide general campus and directional information and alternate parking options; handle irate/angry customers and initiates resolutions for complaints during campus events.
● Provide safety function for campus by visually observing surroundings and situation, monitoring conditions and report (possibly) hazardous conditions, suspicious persons or incidents, traffic accidents, and other activities to proper officials or the immediate supervisor during campus events.
● Control access to parking lots during campus events
● Operate two –way radio to communicate with department staff;
● Directs traffic as necessary; may assist in office support functions such as preparing correspondence and billing statements, filing or researching outstanding tickets.
● Supporting our Transit office depending on needs
● Perform other duties as assigned.

Knowledge, Skills, Abilities:

● Knowledge of relevant equipment, policies, procedures, and strategies to promote effective safety and parking operations.
● Ability to communicate and clearly explain policies, procedures, and regulations with a varied customer base.
● Dispute resolution skills.
● Experience working with cash handling.

Minimum Qualifications:

Willingness to: stand and walk continuously throughout an eight hour shift; bend, stoop, lift and carry items weighing up to 20 pounds; work outdoors in all weather conditions; visually observe activities in an assigned area; use a two-way radio to communicate information.

Experience: providing public service in a work setting; dealing with difficult customers. Ability to interpret and apply rules and regulations.

Preferred Qualifications:

● High school diploma or equivalent.
● 2 years experience working in customer service.

Salary and Benefits:

Salary of $14/hr. 

Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.

Required Application Materials:

To be considered for this position, please email your Resume, Cover Letter, and Three References to janedunaway969@boisestate.edu.

 

 

Advertised: Mountain Standard Time
Applications close:

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Equal Employment Opportunity
Boise State University is an affirmative action, equal opportunity employer. Boise State University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans. As a federal contractor, the University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. View Boise State's complete Pay Transparency Policy Statement. Boise State University is committed to providing access and reasonable accommodations for individuals with disabilities. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 426-1616 or hrs@boisestate.edu.
Jeanne Clery Act
Each year, Boise State University prepares an Annual Security Report and Annual Fire Safety Report as part of the University's commitment to safety and security on campus and in compliance with the Jeanne Clery Disclosure of Campus Security Police and Crime Statistics Act. The report includes statistics for the previous three years concerning reported crimes that occurred on the main Boise State campus, all of Boise State's separate campuses, in certain off-campus buildings or property owned or controlled by Boise State, and on public property within, or immediately adjacent to and accessible from Boise State's campuses. Also included in the report are the University's institutional policies and procedures concerning campus security, including those related to sexual assault, campus alerts, drug and alcohol use, and others. You can obtain a copy of the report by accessing the following website or you can request a copy of the report by contacting the University's Department of Public Safety at 2245 University Drive, Boise, Idaho 83706; by calling 208-426-6911; or by sending an email to publicsafety@boisestate.edu
Annual Security and Fire Safety Report