Assessment Systems Administrator
Job No.: 674253
Location: Clayton campus
Employment Type: Full-time
Duration: Continuing appointment
Remuneration: $93,496 - $100,918 pa HEW Level 06 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
Are you passionate about leveraging technology to enhance education? Monash University is seeking a dedicated Assessment Systems Administrator to provide top-tier technical services and support for our eAssessment and eVigilation platforms.
In this role you will:
- Deliver timely and accurate technical support for online assessment platforms.
- Resolve issues such as service interruptions, system faults, and access requests.
- Maintain excellent communication with stakeholders and ensure high levels of customer service.
- Uphold service standards, including prompt issue resolution and adherence to privacy and compliance requirements.
- Development and maintenance of automated processes using Python/Java scripting, SQL reports, or Selenium automation.
- Provide specialist advice and support to staff, clients, and stakeholders.
- Manage data input and analysis, ensuring effective security and distribution of records.
- Design and test improvements to service practices and platform functionality.
- Foster effective working relationships to support service delivery.
What We’re Looking For:
- A degree in a relevant field or equivalent experience.
- Excellent administration and organizational skills.
- Commitment to customer service excellence.
- Strong analytical and problem-solving abilities.
- Advanced computer literacy, particularly in process automation or DevOps capabilities.
- Familiarity with Learning Management Systems, especially Moodle.
Why Join Us?
- Be part of a dynamic team dedicated to innovative digital assessment solutions.
- Contribute to the seamless delivery of online assessments at a leading university.
- Enjoy a collaborative and supportive work environment.
Apply now to make a significant impact on the future of digital education at Monash University!
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
Be part of our story. Work with us to #ChangeIt.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
Please submit a current copy of your resume along with a cover letter in which you address how you meet the key selection criteria.
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Darcy Nicolson, Senior Assessment Technology Advisor, +61 (0) 439 549 959
Position Description: Assessment Systems Administrator
Applications Close: Thursday 10 April 2025, 11:55pm AEST
Supporting a diverse workforce
