About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

 

The Opportunity

We’re looking for a Administration & Customer Service Officer to join our Townsville branch, working as part of a small, supportive team. This is a broad, hands-on role where no two days are the same, perfect for someone who enjoys variety, staying busy, and learning on the job.

You’ll help keep things running smoothly by answering calls, entering information, logging cases in Salesforce and supporting the team with a range of administrative tasks. It’s a fast-paced role with lots of moving parts, but you’ll be well supported with training provided and a buddy allocated to help you settle in.

What You’ll Be Doing

• Answering customer enquiries via phone, email, and in person
• Logging cases and entering information into systems such as Salesforce
• Processing work orders, data entry and general administrative duties
• Helping out with a variety of tasks to support the team as needed

About You

You’re organised, approachable, and enjoy working in a busy environment where you can stay active and involved. You have good communication and listening skills, pick things up quickly, and use common sense to get things done. You’re happy to help where needed and enjoy being part of a team.

What We’re Looking For

• Some experience in customer service and/or administration
• Strong verbal and written communication skills
• Good organisational skills and the ability to juggle multiple tasks
• Comfortable using Microsoft Word and Outlook, with the ability to learn new systems quickly

This is a great opportunity for someone looking to build experience, gain exposure to a variety of tasks, and grow their confidence in an office-based role.

 

What’s in it for you:

• A close-knit team – Join a supportive crew backed by a broader network of experienced colleagues who are always ready to lend a hand.
• Make a real impact – Be part of a team that contributes meaningfully to your local community.
• Competitive salary package – Enjoy a generous and rewarding remuneration.
• Join a high-growth, ASX 100-listed business – Be part of a company with big goals and the momentum to match.
• Employee share program – Share in the success you help create.
• Great staff benefits – Including novated leasing, salary sacrificing on work-related expenses, discounted private health insurance, and more.
• Ongoing training – We’ll support your continued learning every step of the way.

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing inclusion@cleanaway.com.au.

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.

 

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