Parking Customer Service Student Assistant
Apply now Job no: 544943 Work type: Student Assistant Location: Fullerton Categories: Excluded, Administrative, Temporary, Part Time, On-site (work in-person at business location)
Job Title
Parking Customer Service Student Assistant
Salary
Classification Range $16.50 - $24.00 per hour
Department
Parking & Transportation Services
Work Schedule
Work schedule shall not conflict with class schedule and may consist of up to 20 hours per week between the hours of 8:00 AM –8:00 PM Monday through Thursday or 8:00 AM – 5:00 PM Friday.
Must be available to work between 3 to 4 hours shift
Job Summary
Under the direction of the Customer Service full-time team members, the Customer Service Student Assistant will perform cashiering services, respond to customer inquiries, provide wayfinding instructions, Assist with administrative support, and other tasks as assigned.
Duties:
General office duties such as data-entry, filing, photocopying
Manage large amounts of incoming calls and email inquiries
Keep records of customer interactions
Provide wayfinding information for campus guests in Visitor Information Centers
Perform cashiering services by taking payment information
Provide appropriate solutions and alternatives to customer inquiries
Other duties as assigned.
Minimum Qualifications
Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
Required Qualifications
Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
In good academic standing (not on academic probation, continued probation, academic dismissal).
Student who is authorized to work in the United States and can provide employment eligibility documents.
Must possess and maintain a valid California driver's license.
Background Check
A background check (including a criminal records check) must be completed satisfactorily and is required for this position. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Out-of-state Employment Policy
In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU related work within the State of California.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. California State University, Fullerton is not a sponsoring agency. All unsolicited resumes will be returned without review. California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Advertised: 03 Jan 2025 Applications close: 28 Feb 2025
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