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Current vacancies

We're a new kind of organisation – one that defies expectations, changes perspectives and is best suited to protecting, insuring and caring for NSW, now and into the future.

We seek people who have the same passion for delivering great outcomes for our customers and the NSW community as we do, who possess a commercial mind and a social heart and whose values align with ours. We have a strong purpose and clear vision which drive our desire to achieve great things for our customers and we use data, diversity in thought and experience and human centred design to ensure our success. We care about what we do and how we do it, we work hard and set the bar high but we also have fun and we deliver great results. We believe in putting people at the centre of everything we do and this extends not only to the people we are here to support but also each other. If you’re interested in working with us to deliver great outcomes for people and the community of NSW then check out our current vacancies below:

Current opportunities

Position Location Closes
Fraud & Investigations Specialist Parramatta, Sydney CBD, Gosford, Newcastle, Wollongong
Lead investigations & support the management of allegations of fraud, operationalisation of icare’s fraud-related policies and frameworks within Workers Compensation.
Incident & Issues Specialist Parramatta, Sydney CBD, Gosford, Newcastle, Wollongong
Implementation & monitoring of risk & compliance management practices within incident and issue management
Procurement Operations Specialist Sydney CBD
This role provides guidance on compliance to whole of government procurement obligations and lead the development of appropriate controls, to deliver value for money and effectively meet business outcomes & government directions
Senior Process Analyst Insights & Optimisation Sydney CBD
Lead process analysis and optimisation for the enterprise.
Senior Process Analyst Governance & Assurance Sydney CBD
Support team events & projects, promote our quality standards, & work with other departments to teach and train people in Process Management.
Data Quality Specialist Sydney CBD
Building data quality rules, identifying issues, development and management of metadata management, and data lineage using Informatica CDQ.
Senior Dispute Resolution Specialist Sydney CBD
Manage & resolve complex complaints & disputes raised by stakeholders on behalf of our customers & implement process improvement.
Provider Enablement Manager Parramatta, Sydney CBD, Gosford, Newcastle, Wollongong
Creation & execution of the forward strategic roadmap for Claims Service & Third-Party Service providers.
Stakeholder & Regulatory Specialist Sydney CBD
Provides a range of communication support activities including reporting, streamlining team processes, as well as administrative services.
Configuration & ITOM Lead Parramatta
The Configuration & ITOM Lead executes the determined CMDB processes and maintains governance with the various CI, product, and service owners.
Senior Business Analyst Capability & Assurance Sydney CBD
Support improved delivery outcomes through uplifting enterprise business analysis practices and capability.
Business Insights Analyst Sydney CBD
Run data analysis to identify emerging issues / trends & translate analysis into actionable insights for workers compensation scheme.
SAP BASIS Systems Administrator Sydney CBD
Provide hands-on technical expertise and support and action a wide range of icare business stakeholders.
Manager, CTP Care Claims - Sydney Sydney CBD
This is a pivotal role responsible for driving end to end services for CTP Care clients, that includes leading frontline teams that are focused on the coordination of treatment and care services for CTP Care Clients to ensure the provision of an effective and efficient service that meets community expectations and regulatory requirements. This role plays a critical part in the planning and delivery of the CTP Care strategy in addition to overseeing the portfolio’s performance and financial sustainability including the embedment of continuous improvement initiatives and ability to meet ongoing scheme growth.
Underwriter, HBCF Underwriting Sydney CBD
Make underwriting decisions in respect of applications for builder eligibility and building project applications for Home Building Compensation Insurance within the approved HBCF Eligibility Manual.
Risk and Assurance Specialist Parramatta, Sydney CBD, Gosford, Newcastle, Wollongong
Support Workers Compensation leadership in the management of scheme and business risk. Support the design of relevant governance structures, frameworks, underlying risk and assurance processes including verifying the effectiveness of controls and contributing to the design, execution and reporting of control and assurance activities.
Administration Assistant Sydney CBD
This role is responsible for the delivery of a range of administrative services to support the operation of the Customer Outcomes team.