Coordinator of Training & Development

Apply now Job no: 495715
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Housing, Student Services

About Us: Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at Boise State University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Boise State University is an affirmative action/equal opportunity employer, and members of historically underrepresented groups are especially encouraged to apply. We are a welcoming campus that supports diversity and inclusion.
Job Summary/Basic Function:

Under the supervision of the Senior Coordinator for Residential Leadership, the Coordinator for Training & Development is responsible for the development, coordination, & management of the ongoing training and development of student staff including but not limited to Desk Assistant/ Resident Assistant/ Senior Resident Assistant/ Apartment Lead/ Summer Housing Resident Assistant. This position has to coordinate with various internal and external partners within Boise State and community organizations.

This position will also provide scheduling & coordination with the Assistant/Associate Director Team ongoing training, and professional development for the professional staff within Housing & Residence Life. Additionally, this position will co-advise the National Residence Hall Honorary (NRHH) student leadership organization.

Level Scope:

Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

Essential Functions:

Training and Development (50%):

  • Co-Chairs Residence Life Student Staff Training Committee and provides oversight to the planning, development and implementation including but not limited to Fall, Winter, Spring Student Staff Training.
  • Coordinates ongoing training of Student Staff as needed using various methods which may include All-Staff Meetings, virtual training, asynchronous training.
  • Ensure the infusion of the Curricular Approach to student staff training
  • Uses concepts of human-centered design to identify needs of students and innovate training and development.
  • Collaborate with campus partners for student staff training
  • Maintain records and documentation of training materials
  • In collaboration with leadership oversee the on-going professional development and training for professional staff.
  • Participate in Residence Life Onboarding & Development Committee

Department, Division, Committee Participation (30%): 

  • Provide oversight of the appropriate budgets and ensure fiscal responsibility
  • Cultivate effective and mutually supportive working relationships with members of the campus community.
  • Resolve conflicts and encourage communication among staff, student leaders, and residents.
  • Maintain budget oversight for areas of responsibility, ensure funds are allocated appropriately and spending complies with HRL, University, and State policies/guidelines.
  • Participate in committees across campus applicable to the functional areas of this position and/or in line with the Mission of Housing & Residence Life.
  • Actively participate and engage in residence hall, suite, townhouse, and/or apartment opening and closing administrative tasks/activities.
  • Participate in recruitment, selection, and training of staff members throughout Housing & Residence Life. This includes full time professional and paraprofessional staff.
  • Respond to daily requests for information and assistance from Housing & Residence Life staff, residents, and campus partners.
  • Address behavioral problems and emergencies, as applicable. Confront situations in which University and/or Housing & Residence Life policies and community standards may be violated, as well as assist live-in professional and paraprofessional and staff members with the resolution of difficult confrontation situations.
  • Serve on 24-hour RD on Call (RDOC) duty (day, evening, holiday, and weekend) 365 days a year in rotation with other Resident Directors, Coordinators, Graduate Assistants senior-level Housing & Residence Life staff supporting students and student staff who are responding to a variety of emergencies. On-call services include crisis and emergency response, facility maintenance, direction and support for SRA/RA and/or student staff, and conflict resolution for residents living in on-campus housing facilities (approximately 3000 students).
  • Perform other duties as assigned.

Remaining 20%:

This is a “live-on” position where the staff member lives on campus in an apartment located in a residence hall, suite, townhome, or apartment complex. In addition to receiving housing as part of the remuneration, they also receive a “Commuter Meal Plan” while Fall and Spring semesters are in session with the expectation they are building relationships and community with residents in the dining venues located on campus.

Knowledge, Skills, Abilities:

1) Knowledge of, and experience with, residence hall operation
2) Excellent administrative and organization skills
3) Understanding and application of Student Development Theory
4) Knowledge of social justice and skills to interact with a diverse student population
5) Ability to think critically in times of crisis
6) Supervision, development, and evaluation of student staff/leaders
7) Customer service knowledge with strong written and oral communication skills.
8) Innovative problem-solving
9) Budget oversight/management
10) Experience with student conduct adjudication
11) Experience with design thinking and human centered design.

Minimum Qualifications:

Bachelor’s Degree or equivalent and 2 years experience in the same/similar type of work.

Preferred Qualifications:

Master’s Degree in Higher Education, Student Affairs, College Student Personnel, Counseling or related field and at least 2 years of supervisory experience in similar/same type of work.
Fluency in two or more languages.
Salary and Benefits:

Salary ranges from $42,910.40 to $47,590.00 depending on experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at

Required Application Materials:

Please attach to your online application a cover letter indicating your interest and qualifications for this position. Attach a resume that includes employment history (and dates of employment).



Advertised: Mountain Daylight Time
Applications close: Mountain Daylight Time

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Equal Employment Opportunity
Boise State University is an affirmative action, equal opportunity employer. Boise State University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans. As a federal contractor, the University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. View Boise State's complete Pay Transparency Policy Statement. If you require an accommodation to complete this application, please contact Human Resources at 208-426-1616
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Annual Security and Fire Safety Report