Under the general supervision of an Assistant Director of Housing and Residence Life, the Area Director is responsible for leading and supervising a subset of the Resident Director professional staff team. The Area Director provides critical oversight of the residential communities assigned to their supervision area, including but not limited to ensuring daily operations, student staffing, residential student concerns, and community development philosophies meet the standards of the department. Additionally, the Area Director oversees and leads the Resident Director team in executing hall operations and procedures to enhance the residential experience. The Area Director also serves as a member of the departmental leadership team and Administrator On-Call crisis response rotation.

Boise State Housing and Residence Life is hiring for 2 Area Directors! Area Directors live on-campus and serve as mid-level managers who each supervise and lead around 5 Resident Director professional staff members. Utilizing student-centered philosophies, Area Directors provide critical oversight of the Resident Director staff team, student staff, residential communities, and hall operations to ensure a transformative student experience. Apply today to join the Residence Life team as an Area Director to help make campus feel like home for Boise State students!

Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to unit and administration and sets goals and objectives for team members for achievement of operational results. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental goals and objectives

60% of the Time the Area Director must perform:

• Staff Supervision
• Supervise five (5) professional Resident Directors and indirectly supervise 80-100 student staff members.
• In collaboration with the Residence Life Leadership Team, recruit, select, train, assess, evaluate, and provide professional development for professional staff and student staff.
• In the case of a vacant Resident Director position, the Area Director will coordinate additional support to the residence hall student staff team. May include student-staff meetings, student-staff 1:1, and providing support to CO-RD.
• Administrative functions
• In relationship with the Residence Life Leadership Team, identifies opportunities for and delivers experiences that embed student-centered design thinking in the work of the department.
• Assist in the coordination and collection of assessment data for their residential communities; assessing student satisfaction and mattering and belonging. Use data to recommend and initiate solutions to problems or issues in systems and procedures.
• Maintain budget oversight for areas of responsibility, prepare and allocate spending within assigned areas, demonstrate sound fiscal management practices, and ensure spending complies with Housing and Residence Life, University, and State policies/guidelines.
• Coordinate team workgroups with the Resident Directors for processes like opening, closing, breaks, front desk management, etc.
• Confront situations in which University and/or Housing & Residence Life policies and community standards may be violated, as well as assist live-in professional and paraprofessional and staff members with the resolution of difficult confrontation situations.
• Assist in the planning, development, and implementation of fall, winter, and spring training for Residence Life professionals and student staff.
• Participate in outreach events, coordinate housing components of BroncoWelcome, Bronco Day, and recruitment events (eg. Blue & Orange Day, Discover Boise State, etc.)
• Provide training, guidance, and support for RDs and administrative assistants to ensure high quality and timely conduct process is maintained in Advocate database and with students. Will hear higher level conduct cases.
• Community Development, Meetings & Residence Education
• Incorporates research on mattering and belonging in programming and the RA community development model.
• In collaboration with HRL leadership implements and assesses a comprehensive and coordinated community development model that includes programming from NRHH, RHA, Hall Councils, RAs, and Community Assistants (CAs).
• Provides support to RDs in the implementation of programming and the RA programming model such that strong healthy communities are developed for all student populations,

35% of the Time the Area Director must perform:

• Department, Division, Campus Committee Participation

• Responsible for planning and facilitating weekly residential communities meeting and professional development meetings and opportunities for Resident Director staff team
• Support and Attend Admissions Events (Discover Boise State and Bronco Days) Coordinating coverage and making sure the community is ready and presentable for these events (time varies)
• In cooperation with Summer Conferences, coordinate the summer program for residential students
• Participate in the hiring and training process for Summer Student Staff
• Assist with coordinating the check in and check out processes for summer residential students and camps/conferences guests, including organizing the Resident Director team to assist with such functions.
• Participate in Housing & Residence Life committee or team work where needed.
• Participate in division workgroups based on interest and need.
• Serve on 24-hour Administrator on Call (AOC) duty (day, evening, holiday, and weekend) 365 days a year in rotation with other professional level Housing & Residence Life staff supporting Resident Directors on call and responding to a variety of emergencies. On-call services include crisis and emergency response, facility maintenance, direction and support for student staff, and conflict resolution for residents living in on-campus housing facilities (approximately 3000 students).

5% of the Time the Area Director must perform:

Other duties as assigned by the supervisor. This includes but is not limited to at least 40 hours per year for full time employees dedicated to helping with broad divisional or institution programs or initiatives that may be outside the department such as Move-In Day, Welcome Week, Parent & Family Weekend, Bronco Day, Commencement, or other special projects.

• Experience in supervising student staff and/or professional staff including recruitment, selection, training, assessment, and evaluation.
• Experience building strong residential student communities in a collegiate environment.
• Ability to establish and maintain cooperative and effective working relationships with campus support services, businesses, community organizations, faculty, staff, and other diverse groups.
• Experience in using university software systems to communicate with student and/or professional staff
• Exceptional ability to communicate verbally and in writing professionally and tactfully.
• Ability to work in a busy environment under pressure, manage a variety of customer responses, make reasoned and balanced decisions in moderately complex situations; and rapidly acquire a general knowledge of the overall operation and functions of a Housing and Residence Life department.
• Knowledge of the residential student conduct process, including being an administrative hearing officer.

Ability to handle crisis situations in both a first responder and in a consultation capacity.

Bachelor’s degree or relevant experience plus 2 years experience

Preferred Qualifications:

• Cover Letter
• Resume
• References

This position will remain open until filled, with priority review beginning September 30, 2024.

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/