This role serves as the primary point of contact for department inquiries and acts as the backup building manager for the Interactive Learning Center. Core office management duties include managing office keys and card access, coordinating room reservations, troubleshooting AV equipment, and organizing digital network drives. The incumbent also performs financial tasks like purchasing, reimbursements and expense reconciliation using university funding strings. Additionally, this position coordinates comprehensive event logistics from planning through breakdown. The incumbent also supports department hiring, onboarding, and offboarding.

• Work schedule: 8am - 5pm Mondays through Fridays in-person. This position requires the employee to be onsite during work hours. 
• In addition, the incumbent must be present at major CTL events, including:
• New Faculty Orientation 
• Service-Learning Exhibition (twice a year)
• Great Ideas conference
• Course Design Institute
• AI Institute

The Center for Teaching and Learning supports effective, innovative, and transformative education at Boise State University. The CTL promotes excellent teaching, empowers educators in their ongoing growth as scholarly practitioners, and helps the university advance the public good by creating spaces for instructors to learn in community. In collaboration with campus partners, the Center helps instructors embrace evidence-based and emerging pedagogies through experimentation, learning, and reflection. The CTL serves students by serving the educators who teach them, advocating for learning environments where every student can excel.

Regularly works on tasks that are varied and complex. Applies full range and job knowledge; frequently adapts procedures, techniques, tools, materials, and/or equipment to meet specialized needs; may serve as lead; performs broad and/or focused assignments under general supervision; originality and ingenuity are often required to help establish procedures in functional area; relies on experience and judgment to plan and accomplish assigned tasks.

• Requires in-depth knowledge of the organization in order to manage a single program or multiple projects. They interpret, apply, and implement policies and procedures to accomplish the mission of the organization.
• Collaborates regularly with the management team and may recommend decisions to the management team.
• Supports the CTL leadership team and all staff members. Recognized by others as having the authority and accountability delegated by the business operation manager when responding to inquiries, resolving complex problems or issues, or committing department resources.
• May have budgeting responsibilities.
• Responds to department visitors, phone calls, and emails, and other frontline department inquiries.
• Acts as backup building manager for the Interactive Learning Center.
• Manages inventory department office keys and card access.
• Manages meeting space and room reservations for CTL meetings and events.
• Troubleshoots issues with the AV equipment in the CTL meeting space.
• Organizes and maintains information using consistent nomenclature standards on department network drives; recommends and implements changes to informational organization.
• Purchases supplies and reconciles transactions using accurate departmental funding strings.
• Arranges travel for staff and processes expense reimbursements related to travel or other purchases.
• Plans and coordinates logistics of CTL events, including catering, AV, and printing needs.
• Manages logistics at events, including set-up, check-in, catering, AV issues, and breakdown.
• Enters CTL workshop event data into event management system and makes modifications to events as needed.
• Manages and labels department assets, including furniture and technology items.
• Supports the administrative process of employee searches, hiring, onboarding, and offboarding.
• Creates and maintains job aids as needed for operations team and CTL staff.
• Attends mandatory and recommended university trainings, including trainings on finance, human resources, purchasing, events, and other administrative subjects.
• Performs other duties as assigned.

• Knowledge of office and space management practices
• Knowledge of financial record keeping methods such as compiling proper documentation of purchases, and preparing, executing, and reconciling financial transactions
• Knowledge of personnel administration and hiring procedures and best practices
• Experience using computer applications to plan, schedule, and manage space reservations for other staff members and for events
• Knowledge of creating and maintaining event data in an event management platform
• Experience coordinating events: Planning event logistics, which includes locating appropriate space, reserving space in a timely fashion, and determining food, AV, and print needs; Managing logistics at events, which includes event set-up, checking in guests, addressing issues with catering and AV, and event breakdown
• Supports the management of the department’s budgets
• May compose correspondence and handle data that includes sensitive or confidential matter

Experience: interpreting and applying regulations or policies and procedures; planning, organizing, implementing, and evaluating special projects; independently researching, compiling, developing and summarizing material for reports on a frequent or recurring basis; analyzing information, identifying problems, defining alternatives and developing recommendations for management/administrators.

Preferred Qualifications:

• Bachelor's degree and/or higher education work experience
• Experience working at Boise State University
• Two years of relevant work experience in a similar administrative or operations management role
• Experience with planning, implementing, and managing event logistics

• Resume
• Cover letter
• Contact information for 3 professional references, collected as part of the application form

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/