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Current vacancies

We're a new kind of organisation – one that defies expectations, changes perspectives and is best suited to protecting, insuring and caring for NSW, now and into the future.

We seek people who have the same passion for delivering great outcomes for our customers and the NSW community as we do, who possess a commercial mind and a social heart and whose values align with ours. We have a strong purpose and clear vision which drive our desire to achieve great things for our customers and we use data, diversity in thought and experience and human centred design to ensure our success. We care about what we do and how we do it, we work hard and set the bar high but we also have fun and we deliver great results. We believe in putting people at the centre of everything we do and this extends not only to the people we are here to support but also each other. If you’re interested in working with us to deliver great outcomes for people and the community of NSW then check out our current vacancies below:

Current opportunities

Position Location Closes
Internal Review/Dispute Resolution Specialist Sydney CBD
The purpose of the role is to conduct internal reviews of funding decisions made by CTP Care. As an Internal Review Specialist, you will provide; fair, timely and evidenced-based funding decisions that are in keeping with CTP/Motor Accident Guidelines & legislation. This role requires strong communication skills and sound clinical judgement. Your ability to apply critical reasoning, interpret legislation and evidence-based treatment approaches, and assess against reasonable and necessary criteria will be key to supporting optimal care via high quality and consistent decision making.
Administration Team Leader Newcastle
The Administration Team Leader is responsible for leading and developing a team of high performing administration professionals to support the efficient and accurate processing of administration functions to support the Workers Compensation division
CSP Enablement & Process Lead Sydney CBD
The CSP Enablement & Process Lead is responsible for the enablement of Claims Service Providers through icare initiatives as well as the creation, governance, and upkeep of internal operational policies, processes, strategies and frameworks
D&T Business Partner Sydney CBD
Manage the relationship between Digital & Transformation and the business to ensure technology and business alignment.
Executive Assistant Sydney CBD
As the Executive Assistant, you will play an integral role in supporting our General Managers. You will be proactively managing schedules, streamlining administrative tasks and ensuring the seamless flow of communication and priorities.   Your ability to anticipate needs, stay one step ahead, and maintain absolute confidentiality will be key to your success.
Team Leader Care Services Sydney CBD
Lead a team to ensure the best outcomes for participants/workers. It will involve establishing, coordinating and monitoring community-based supports with a focus on maximizing the participants/workers’ independence, community engagement and community based rehabilitation programs. This role will also act as the initial single point of contact for all participants/workers as they enter the scheme.
Senior Claims Officer Parramatta
To ensure person centred, timely, high quality and cost-effective management of complex claims whilst striving to achieve Home Building Compensation Fund (HBCF) objectives.
Customer Resolution Specialist Sydney CBD
Receive, respond, manage complaints received by customers.
Manager, Regulatory Affairs Sydney CBD
The Manager for Regulatory Affairs is a key liaison between icare and our regulators. The Manager assists the Head of Regulatory Affairs to lead and monitor strategic and operational regulatory engagement
Enablement Specialist Sydney CBD
Responsible for coordination of enablement activity, developing & maintaining processes across a matrixed organisation, delivery of best practice, ideas & coordination of enablement activity with partners
Senior Policy Officer Sydney CBD
This role sits within the Stakeholder Relations and Policy team and coordinates and undertakes policy development, providing analysis and advice to support the development and implementation of policy initiatives for icare’s schemes.
Senior Business Analyst Sydney CBD
The Senior Business Analyst role assists the Strategic Partnering and Performance team to analyse, refine, and build processes and solutions to support day to day activities within the team.
Policy Outcomes Advisor Sydney CBD
The role sits in specialised premium team, within workers compensation dealing with complex premium matters, whose core function is the re-assessment of an Employer’s risk driven by unique set of circumstances
People & Culture Partner Sydney CBD
The primary purpose of this role is to lead delivery of initiatives to enable people and enterprise strategies. As a skilled expert, Partners are responsible for leading P&C activities across the employee lifecycle, cyclical P&C activity across talent, performance and remuneration cycles and supporting on a portfolio of dynamic and complex strategic projects and interventions across schemes, functions and enterprise to enable icare to achieve its strategic vision and goals
Platform Architect - Security Sydney CBD
Be the Lead architect for icare’s cyber uplift program responsible for architecture development & maintain cyber security capability roadmap
Finance Analyst Sydney CBD
Delivering accurate reporting, budgeting and forecasting to guide impactful business decisions.
Senior Actuary Sydney CBD
Drive meaningful outcomes for NSW communities by delivering insightful monitoring, forecasting and analytics through effective production and communication strategies.
Case Management Specialist / Claims Advisor Wollongong
Provide workers compensation advice to stakeholders, complete ownership of a claim from initial lodgement through to service delivery and closure.
Technical Claims Manager - Property Sydney CBD
As a member of the icare Insurance for NSW claim team you will oversee a portfolio of complex and high value property and constructions claims. We are looking for energetic candidates with a strong technical background in property and construction related material damage claims. You will use your significant experience to drive strategy and balance the needs of the Treasury Managed Fund and the NSW Government Agencies. You will proactively resolve claims and operate in a fiscally responsible manner to ensure the sustainability of the fund. You will maintain clear oversight of the key performance drivers and focus on improving claims outcomes to deliver a strongly customer centric experience. You will play a key role in supporting icare’s transformation of its General Lines claims framework and its ongoing focus to uplift claims performance.
Technical Claims Manager - Liability Sydney CBD
As a member of the icare Insurance for NSW claim team you will oversee a portfolio of complex liability claims across a number of product lines (incl. public liability, medical negligence, D&O & Cyber). We are looking for vibrant candidates with a strong technical background in liability and/or professional indemnity claims. You will use your significant experience to drive strategy and balance the needs of the Treasury Managed Fund and the NSW Government Agencies. You will proactively resolve claims and operate in a fiscally responsible manner to ensure the sustainability of the fund. icare prioritises its obligation to operate fairly, transparently and as a Model Litigant. You will maintain clear oversight of the key performance drivers and focus on improving claims outcomes to deliver a strongly customer centric experience. You will play a key role in supporting icare’s transformation of its General Lines claims framework and its ongoing focus to uplift claims performance.

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