Administrative Executive - Student Experience

Job No.: 494906

School: School of Business

Location: Main Campus 

Employment Type: Full-time 

Duration: Continuing 

• Amplify your impact at a world top 50 University
• Join our inclusive, collaborative community
• Be surrounded by extraordinary ideas - and the people who discover them

At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

The Opportunity

Administrative Executive (Student Experience) is responsible for supporting and enhancing the student journey, ensuring an engaging and seamless experience for undergraduate and postgraduate coursework students. The role oversees a broad range of student services across the entire student life cycle, from initial inquiries and admissions to credit assessments, course transfers, enrollment, and course completion. 

The role also includes providing student support through platforms such as ASK MIRA, Online Forms (SORS), and the Student Hub duties, as well as delivering specialist course advice. It also encompasses the support of Honours and Postgraduate Diploma admissions and scholarship processes. The position requires collaboration with internal and external stakeholders, including education leaders, academic staff, the central university team, Student Life, and the Admissions office. Additionally, it involves continuous improvement in administrative systems and processes, as well as the implementation of effective communication strategies to enhance the overall student experience.

Collaboration with the broader Education Management team is essential, with cross-team support provided during peak service periods to maintain service excellence and operational efficiency.

Reporting Line: The position reports to Assistant Manager, Student Experience

Why work with us?

Discover the advantages of working with us and why we’re the ideal choice for your career. Explore the benefits we offer here. 

Position Description

Administrative Executive - Student Experience

*For LinkedIn Users, please click apply to view the position description at our career site

Your application

Your application must address the selection criteria. For instructions on how to apply, please refer to “How to apply for Monash Jobs”.

Enquiries

For further enquiries, please email us at Buvaana.Sugumaran@monash.edu

Please submit all applications via our official career site. Resumes submitted to this email address will not be considered.

Monash University Malaysia reserves the right to delay or not to proceed with an appointment for the above-mentioned position.

Job Closing Date

19 Dec 2025  11:55 pm MYT