Duplicating Technician 1

1st Shift Monday - Friday, 8:00 a.m. - 4:00 p.m.

University of Connecticut, Facilities Operations, Storrs Campus

Salary Range: $44,837.00-$57,056.00 Yearly. Individuals new to state service start at the minimum of the pay plan.

Link to Duplicating Technician 1 Job Specification:

https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=3103TC&R1=&R3=

INTRODUCTION

UConn’s Facilities Operations Department has one job opening for a Duplicating Technician 1 position. This is a permanent, full-time position, Monday – Friday 8:00 a.m. to 4:00 p.m., 37.5 hours per week with an unpaid half an hour for lunch. This position reports to the Manager of University Sign Services.  This position is categorized as “Open to the Public", however, current, qualified UConn NP-2 employees will be given preference in the hiring process. 

The salary for a current UConn NP-2 employee will be determined at the time of job offer based on the employee’s current job classification and step and is non-negotiable.  If the position is not filled by a qualified, UConn NP-2 employee, applications submitted by external applicants would then be considered and evaluated.

The hourly rate of pay is $22.91/hour; this pay rate is non-negotiable for those new to State Employment.

This position offers a full benefits package including medical and dental insurance.  

UConn offers the following benefits for NP-2 employees:

• Excellent and affordable healthcare options
• Full benefits package including medical and dental insurance. For more information, please visit: https://hr.uconn.edu/employee-benefits-overview/
• Employee retirement benefits (SERS Retirement plan). For more information, please visit: https://hr.uconn.edu/retirement/

The University offers a competitive salary, and outstanding benefits, and a highly desirable work environment.  For additional information regarding benefits visit: https://hr.uconn.edu/benefits-beyond-pay/.

This position is categorized as Emergency Support Services/Essential Staff.  Must be willing to work during emergency closures/delayed openings due to inclement weather or for significant events that affect campus operations.  Applicants must also be willing to work non-premium holidays. 

SELECTION PLAN

This position is categorized as “Open to the Public” however, current, qualified UConn NP-2 employees will be given preference in the hiring process. 

Applicants must possess and retain a current motor vehicle operator license throughout employment with the University.

Applicants are required to indicate on their application (under the Licenses and Professional Certification section of the application) their CT Driver’s License number, including the date issued and expiration date.  If selected for an interview a copy of the driver’s license will be requested.  Instructions for submitting the copy of the driver's license will be provided during the interview process.

A pre-employment physical will be required that will include a functional capacity exam; the job offer will be contingent upon the successful completion of the pre-employment physical.  The pre-employment physical will be a requirement for the UConn NP-2 candidate as well as any external candidate selected for the position.

VERY IMPORTANT:  A supplemental questionnaire will be sent to all applicants following the closing date of the job search.  The questionnaire will contain very specific questions relating to the minimum qualifications, along with the knowledge, skill and ability that is required for the job classification of Duplicating Technician 1.  The supplemental questionnaire will be sent to the email address that is recorded on the application.  The supplemental questionnaire will be required and must be completed and submitted by the established deadline in order to be considered for the position and to move forward in the search process.

To Apply:

• In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening and must specify your qualifications on your application.  Applications will be evaluated to ensure that the Knowledge, Skill and Ability, and Minimum Qualifications of the position have been met.  Please also be sure to demonstrate how you meet any of the Preferred Qualifications that you may have. 
• Ensure that your application is complete and detailed before submitting it.   You will not be able to make revisions once your application is submitted.
• Although it is not required, applicants are strongly encouraged to submit a cover letter, resume and a list of three professional, work-related references along with their contact information.

Important Next Steps Information:

• At any point during the recruitment process, applicants may be contacted via email and provided with an opportunity to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, certifications, licenses, etc., at the discretion of the hiring department. Applicants must meet the minimum qualifications as indicated to apply for this position.
• If selected for an interview, you will be asked to supply the names, titles and phone numbers of three, professional, work-related references.  In addition, current State of Connecticut employees at UConn or other State Agencies, may be asked to provide copies of their last two (2) performance appraisals and CORE attendance records.  Employment will be contingent upon the successful completion of a pre-employment physical examination, including drug testing, as well as a criminal background check. 
• Please regularly check your email provided on your application for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

EXAMPLES OF DUTIES

At UConn, Duplicating Technician 1’s are required to utilize Xerox commercial scale printing systems, large volume cutting machines and various printed product finishing task devices.  This position may work with customers to assess, develop and design printing needs; providing high quality customer service is an important requirement of this job.  This position may also assist with the process workflow steps for customer requests, that includes, but is not limited to, product design, product invoicing and order close out.  This position is responsible for lifting and carrying printed materials weighing up to 40 lbs. and requires employees to be on their feet for significant periods of time throughout the 7.5-hour workday.   This position may supervise student employees.

• Operates various types of duplicating and finishing equipment in the production of flyers, posters and brochures requiring basic layout and design;
• Selects appropriate papers;
• Prioritizes assignments;
• Maintains and adjusts equipment to ensure proper paper feeding and copy quality;
• Performs repairs on all equipment including auxiliary equipment;
• Performs routine/daily cleaning of equipment including adding toner and greasing and oiling parts;
• Performs recordkeeping and inventory;
• Designs layouts of mechanicals;
• May be required to maintain files and provide quality control for a variety of electronic items such as CD and DVD records;
• May operate check processing equipment;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Knowledge of and ability to operate various automated duplicating and finishing equipment including basic layout and design;
• Skills
• interpersonal skills;
• oral and written communication skills;
• Ability to
• utilize computer software;
• identify duplicating problems and propose solutions;
• understand and effectively carry out oral and written instructions.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

• One (1) year of experience in the operation, adjustment and maintenance of automated duplicating equipment.

SPECIAL REQUIREMENTS

1. Incumbents in this class may be required by the appointing authority to possess appropriate current licenses, permits and/or certifications.
2. Incumbents in this class may be required to travel.
3. Applicants must have a current motor vehicle operator license.

PREFERRED QUALIFICATIONS

1. Experience with electronic customer-facing ordering systems.  (For example, online digital storefronts such as, or similar to, Ricoh MDSF – Managed Digital Storefront).
2. Knowledge of common printing products and substrates including weights, finishes, sizes, etc.
3. Ability to lift 40 lb. packages, mail trays, or similar containers.
4. Ability to troubleshoot printing/processing equipment.
5. Experience in processing sales transactions in electronic systems.
6. Demonstrated customer service experience.
7. Experience communicating effectively through both verbal and written methods.
8. Considerable interpersonal and teamwork skills.
9. Ability to multi-task.
10. Supervisory ability.

PHYSICAL REQUIREMENTS

1. Incumbents in this class must have adequate physical strength, stamina, physical agility and visual and auditory acuity, and must maintain such physical fitness as to be able to perform the duties.
2. A pre-employment physical will be required that will include a functional capacity exam; the job offer will be contingent upon the successful completion of the pre-employment physical. The pre-employment physical will be a requirement for current UConn NP-2 employees and/or external candidates selected for the position.
3. Incumbents must have adequate physical strength and agility to lift, carry and push material weighing up to 40 lbs.  Incumbents must also have the ability to use a pallet jack.

WORKING CONDITIONS

Incumbents may be required to lift moderate weight; may be exposed to noise and risk of injury from duplicating equipment.

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check and a pre-employment physical.

APPLICATION INSTRUCTIONS

Please apply online at https://hr.uconn.edu/jobs, Faculty and Staff Openings, Search #499466.  Although it is not required, applicants are strongly encouraged to submit a resume, cover letter, and a list of three professional, work-related references along with their contact information.

This job posting is anticipated to be removed at 11:55 p.m. Eastern time on March 31, 2026.

CONCLUSION

All employees are subject to adherence to the State Code of Ethics, which may be found at https://portal.ct.gov/Ethics/Statutes-and-Regulations.

Information concerning the University’s policies regarding the Cleary Act Statement, Non-Discrimination Policy, Accommodations for Applicants with Disabilities, and Recruiting Veterans can be found on UConn’s Job page at:  https://hr.uconn.edu/jobs/

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce.  The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner.  This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all.  We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same.  All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.