Graduate Business Services Officer
Job No.: 677531
Location: Clayton campus
Employment Type: Full-time
Duration: 18-month fixed-term appointment commencing 29 July 2025
Remuneration: $80,603 - $92,585 pa HEW Level 05 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
Monash Residential Services (MRS) has the opportunity to support 2 recent Monash graduates to gain exposure to a range of business departments and develop their skills and capabilities as the Graduate Business Services Officers.
The Graduate Business Services Program is conducted over an 18-month period with graduates gaining experience through three key areas within Monash Residential Services - Front Office, Admissions and Operations. The Program ensures that the graduates will gain experience through on-the-job learning and develop the ability to provide a range of professional, complex and high-quality administrative services to support the effective operation of a large and multifaceted organisational unit.
The experience includes implementing and undertaking auditing, bookings management, facilities management, asset management, customer service, admissions processing, project coordination and maintaining excellent working relationships with internal and external stakeholders.
The Graduate Business Services Officer will also be trained to provide complex administrative support for projects and programs with a focus on excellence in process and judgement and provision of sound and timely advice and support to students, staff and other stakeholders.
To be considered for this role you will be a recent Monash graduate with a relevant degree along with:
- A willingness to undertake continuous learning and professional development with the aim to deliver effective operational processes and systems
- Organisational skills, including the ability to set priorities, manage time and plan work to meet deadlines as well as analytical and problem-solving skills
- A strong commitment to excellence in customer service and a hands-on approach to service provision
- Well-developed written and verbal communication skills, including the ability to interact with a diverse range of clients and respond positively when resolving issues
- Highly developed computer literacy, including experience using business software such as Microsoft Office
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
Join the pursuit of our purpose to build a better future for ourselves and our communities - #ChangeIt with us.
Monash supports flexible working arrangements. Whilst this role is worked 100% on-site, we have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Ms Erin Wright, Manager Administration and Engagement, +61 3 9905 7398
Position Description: Graduate Business Services Officer
Applications Close: Thursday 29 May 2025, 11:55pm AEST
Supporting a diverse workforce
